Case Manager/Administrative Assistant

Omaha Kroc; Brookings (SD); Hybrid; USD 21,000 - 25,000; Part time

Job summary

The Salvation Army in Brookings, SD is seeking a part-time Coordinator for Corps Social Services to support the Administrator and help deliver seasonal and ongoing programs.

The role focuses on intake, client referrals, volunteer coordination, and record keeping, with duties including filing, scheduling, greeter duties, and assisting with back-to-school, coat drive, and donor coordination as needed. A Bachelor's degree in Social Work and five years of related experience are preferred.

Qualifications

• Bachelor's degree in Social Work required.
• Five years related experience required or equivalent case management and office experience.
• Proficiency in Microsoft Office (Word, Excel) and familiarity with social media platforms.

Responsibilities

• Answer phones, direct calls, and maintain office filing system.
• Maintain appointment calendar for all requests for service.
• Intake all clients requesting services, by phone or in person.
• Assist administrator to determine need and provide emergency material assistance and/or referral.
• Maintain casework database with client information and necessary documentation.
• Facilitate client grievance procedures.
• Assist in supervise pantry, including cleanliness, stocking of shelves and training of volunteers.
• Attend staff and advisory board meetings and take minutes.

Skills

Multitasking

Independent working

Communication skills

Office administration

Education

Bachelor's degree in Social Work

Tools

Microsoft Office

Social media platforms

Job description

THIS POSITION WILL REPORT IN BROOKINGS, SD

Part- Time 15 Hours Per Week, Monday- Friday, Pay Rate: $15.00- $18.00 Per Hour Depending on Experience

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Coordinate all services of corps Social Services office, including seasonal services, in coordination with the Administrator.

Essential Duties and Responsibilities:

• Answer phones, direct calls, and maintain office filing system.
• Maintain appointment calendar for all requests for service
• Intake all clients requesting services, by phone or in person.
• Assist administrator to determine need and provide emergency material assistance and/or referral, if applicable.
• Maintain casework database with client information and any necessary documentation.
• Facilitate client grievance procedures.
• Assist in supervise pantry, including cleanliness, stocking of shelves and training of volunteers.
• Christmas Sign Up /Distribution
• Responsible to acquire and oversee all volunteers for intake and distribution of services. Maintain volunteer database. Perform other Christmas duties as assigned by Administrator.
• Per grant funding, and direction of Administrator, order fans for Summer Fan Program and coordination of pickup. Submit grant request and/or receipt for reimbursement of fans.
• Assist clients with applications as needed to each case.
• Assist Administrators to secure donors with collecting, school supplies for Back-to-School program.
• Receive and hang coats in designated area. Separate out all new coats, hats and mittens for Administrator to distribute during Annual Coat Drive.
• Submit Pathway of Hope, Social Service statistics to Administrator. Other statistics as requested by Administrator.
• Composes and prepares routine correspondence, memos, letters, reports, etc. as directed by the Administrator
• Assist Administrator with other office duties as needed.
• Attend scheduled staff meetings, advisory board meetings, and take minutes.
• Attend community meetings pertaining to Social Services issues.
• Drive and assist with pickups for donations. Ex - Donuts: Mon. and Fri @11:50am
• Driving is an essential function of the position.
• All other duties as assigned.

Supervisory Responsibilities: Manage all volunteers for Social Services Needs.

Education and/or Experience: Bachelor's degree (B. A.) in Social Work or related field from four-year college or university, and five years related experience required, or equivalent case management and office experience.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Proficiency in Microsoft Office (Word, Excel) and familiarity with social media platforms.
• Ability to work independently and take initiative when needed.
• Previous experience in case management, event planning, or nonprofit work is a plus
• Administrative skills to include utilization of standard office equipment, data entry, 10-key,attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective workingrelationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications:Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations:Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects (50 lbs.)

Working Conditions: The work environment is a business office setting with office equipment, light traffic and moderate noise levels.

All employees recognize that The Salvation Army is a church and agree that

Additional Information

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.