Social Services Coordinator

The Salvation Army USA Central Territory; Rochester (MN); On-site; USD 48,000 - 50,000; Full time

Job summary

The Salvation Army Northern Division Rochester Corps seeks a Social Services Coordinator to provide direct support and comprehensive case management to Pathway of Hope participants, helping families break cycles of crisis and poverty. You will conduct housing assessments, provide vouchers and financial assistance, and maintain detailed records while promoting services in the Rochester community.

A 2-year degree is preferred, with licensure for social work if applicable, and a valid driver’s

Qualifications

• Associate degree in relevant field preferred or equivalent combination of education and experience.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.
• ServSafe certification required or ability to gain certification within 90 days of employment (organization will pay).

Responsibilities

• Provide participants with direct support and assistance (housing assessments, Heatshare, vouchers, financial assistance).
• Maintain up-to-date participant information in casefiles and through database entry and internal reporting.
• Conduct long-term strength-based, person-centered, holistic case management to POH participants.
• Assist with seasonal and special events.
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community.
• Occasionally assist with food preparation and meal service.
• Engage in internal and external activities to promote The Salvation Army and POH goals and objectives.

Skills

Social services experience

Interpersonal communication

Education

Associate degree in relevant field

SOCIAL WORK license if degree is in social work

Background checks required

ServSafe certification within 90 days

Valid driver’s license and MVR check preferred

Job description

Position Summary

The Salvation Army Northern Division Rochester Corps Social Services Coordinator provides direct assistance to program participants. The Coordinator also recruits and provides a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty.

Wage range: $23 to $24.25 per hour, 40 hours a week

20 NE First Ave, Rochester, MN 55906

Essential Functions (approximate time spent)

• Provide participants with direct support and assistance (e.g., housing assessments, Heatshare, vouchers, financial assistance). (45%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry and internal reporting. (25%)
• Conduct long-term strength-based, person-centered, holistic case management to POH participants. (10%)
• Assist with seasonal and special events. (5%)
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community. (5%)
• Occasionally assist with food preparation and meal service. (5%)
• Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives. (5%)

Education and Experience

• Associate degree in relevant field preferred. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver's license and meet MVR requirements preferred.
• ServSafe certification required or ability to gain certification within 90 days of employment (the organization will pay for the certification).

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• A variety of work including sitting, standing, reaching, bending, lifting, climbing, and twisting.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with infrequent evenings and weekends.
• Must be able to occasionally lift 40 pounds.

Supervisory Responsibilities

None.

Driving/Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.