Social Services Coordinator

Omaha Kroc; Rochester (MN); Hybrid; USD 48,000 - 50,000; Full time

Job summary

The Salvation Army Northern Division Rochester Corps seeks a Social Services Coordinator to provide direct support and case management for Pathway of Hope participants. The role includes recruiting for POH and promoting services in the community, with a 40-hour work week and a wage of $23 to $24.25 per hour.

Responsibilities include maintaining accurate participant records, conducting holistic case management, assisting with events, and promoting The Salvation Army and POH goals.

Qualifications

• Associate degree in relevant field preferred. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.
• ServSafe certification required or ability to gain certification within 90 days of employment (the organization will pay for the certification).
• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Responsibilities

• Provide participants with direct support and assistance (e.g., housing assessments, Heatshare, vouchers, financial assistance).
• Maintain up-to-date, accurate participant information in casefiles and through database entry and internal reporting.
• Conduct long-term strength-based, person-centered, holistic case management to POH participants.
• Assist with seasonal and special events.
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community.
• Occasionally assist with food preparation and meal service.
• Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives.

Skills

Communication

Organization

Attention to detail

Integrity

Education

Associate degree preferred

Tools

Microsoft Office

Databases

Job description

The Salvation Army Northern Division Rochester Corps Social Services Coordinator provides direct assistance to program participants. The Coordinator also recruits and provides a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty.

Wage range: $23 to $24.25 per hour, 40 hours a week

Essential Functions (approximate time spent)

• Provide participants with direct support and assistance (e.g., housing assessments, Heatshare, vouchers, financial assistance). (45%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry and internal reporting. (25%)
• Conduct long-term strength-based, person-centered, holistic case management to POH participants. (10%)
• Assist with seasonal and special events. (5%)
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community. (5%)
• Occasionally assist with food preparation and meal service. (5%)
• Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives. (5%)

Education and Experience

• Associate degree in relevant field preferred. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.
• ServSafe certification required or ability to gain certification within 90 days of employment (the organization will pay for the certification).
• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• A variety of work including sitting, standing, reaching, bending, lifting, climbing, and twisting.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with infrequent evenings and weekends.
• Must be able to occasionally lift 40 pounds.

Supervisory Responsibilities

None.

Driving/Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

Additional Information

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefits package including:

• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off