Social Services Care Navigator (Housing & MAT)

Ravenswood Family Health Center; East Palo Alto (CA); Sur place; USD 41 000 - 48 000; Plein temps

Résumé du poste

Ravenswood Family Health Network in East Palo Alto, CA, is seeking a Social Services Care Coordinator to support MAT and Health Care for the Homeless programs. You will manage a caseload of patients with housing instability, alcohol dependence, and complex needs, delivering trauma-informed, patient-centered care and coordinating housing, benefits, and healthcare services.

The role requires collaboration with the MAT/HCH teams, community partners, and documentation in Epic.

Qualifications

• AS degree or 3+ years in social services, healthcare, care coordination or homeless services.
• Experience with homelessness and housing instability preferred.
• Bilingual Spanish required; driver's license and reliable transportation beneficial.
• Knowledge of social determinants of health and public benefits.

Responsabilités

• Provide social services care coordination for MAT and HCH patients.
• Maintain an active caseload, perform assessments, and develop care plans.
• Connect patients to housing resources, benefits, and healthcare services.
• Collaborate with MAT, HCH teams and community partners to address barriers to care.
• Document assessments, plans, referrals and outcomes in Epic.

Connaissances

Bilingual Spanish

Strong communication

Trauma-informed approach

Formation

AS degree or related field

Outils

Epic software

Description du poste

Ravenswood Family Health Network in East Palo Alto, CA, is seeking a Social Services Care Coordinator to support MAT and Health Care for the Homeless programs. You will manage a caseload of patients with housing instability, alcohol dependence, and complex needs, delivering trauma-informed, patient-centered care and coordinating housing, benefits, and healthcare services.

The role requires collaboration with the MAT/HCH teams, community partners, and documentation in Epic.