Social Services Assistant

White-Oak-Management,-Inc.; Tryon (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

White Oak Manor Tryon in Tryon, NC is seeking a Social Services Assistant to support residents and families throughout their stay, collaborating with the interdisciplinary team and coordinating services for admissions, care planning, and discharge planning.

The role emphasizes compassionate communication, confidentiality, and assisting with transitions, with opportunities to work with older adults and community partners in a caring, patient-centered environment.

Qualifications

• Bachelor’s degree in Social Work or related Human Services field.
• Ability to work with older adults and families with kindness and professionalism.
• Strong communication, organization, and follow-through.

Responsibilities

• Support residents and families with social service needs throughout their stay.
• Assist with admissions, care planning, and discharge planning.
• Complete resident social histories, progress notes, and other required documentation.
• Communicate with residents, families, nursing staff, hospitals, providers, and outside agencies.
• Help residents and families work through concerns, changes, and difficult situations.
• Coordinate medical appointments, transportation, equipment, and other resident needs.
• Participate as a member of the interdisciplinary care team.
• Report changes in resident condition or concerns to the appropriate team members.
• Maintain resident confidentiality and follow HIPAA, facility, state, and federal requirements.
• Pitch in where needed and be an active, dependable member of the White Oak team.

Skills

Strong communication

Organization

Follow-through

Team player

Compassion

Education

Bachelor’s degree in Social Work or related field

Job description

Social Services AssistantWhite Oak Manor Tryon | Tryon, NCIf you enjoy helping people, solving problems, and being a source of support for residents and their families, we would love to talk with you.White Oak Manor Tryon is looking for a caring and dependable Social Services Assistant to join our team. This position works closely with our residents, families, nursing staff, and community partners to help make sure each resident feels supported throughout their stay with us.At White Oak, we believe caring for people goes beyond their medical needs. Sometimes it means listening to a concerned family member, helping a resident adjust to a new environment, coordinating services for a safe discharge home, or simply being someone, residents know they can turn to.What You’ll DoSupport residents and families with social service needs throughout their stay.Assist with admissions, care planning, and discharge planning.Complete resident social histories, progress notes, and other required documentation.Communicate with residents, families, nursing staff, hospitals, providers, and outside agencies.Help residents and families work through concerns, changes, and difficult situations.Coordinate medical appointments, transportation, equipment, and other resident needs.Participate as a member of the interdisciplinary care team.Report changes in resident condition or concerns to the appropriate team members.Maintain resident confidentiality and follow HIPAA, facility, state, and federal requirements.Pitch in where needed and be an active, dependable member of the White Oak team.What We’re Looking ForBachelor’s degree in Social Work or a related Human Services field.Someone who genuinely enjoys working with older adults and their families.Strong communication, organization, and follow-through.The ability to handle sensitive situations with patience, professionalism, and compassion.A team player who is comfortable working with different departments and outside providers.Ability to assist residents physically when needed, including pushing wheelchairs and assisting with repositioning.Why White Oak Manor Tryon?White Oak Manor Tryon has been part of the community for many years, and we take pride in the relationships we build with our residents, families, and one another.You’ll be joining a team that understands long-term care is personal. We work together, support one another, and share the same goal—providing our residents with the care, dignity, and respect they deserve.If you’re looking for a position where you can get to know the people you serve and see the difference your work makes each day, we’d love to hear from you.Apply today and come be part of the White Oak Manor Tryon team!White Oak Manor Tryon70 Oak StreetTryon, NC 28782White Oak Manor Tryon is an Equal Opportunity Employer.We are an Alcohol, Drug, and Tobacco-Free Workplace.