Resident Services Coordinator - Senior Living

White-Oak-Management,-Inc.; Tryon (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

White Oak Manor Tryon in Tryon, NC is seeking a Social Services Assistant to support residents and families throughout their stay, collaborating with the interdisciplinary team and coordinating services for admissions, care planning, and discharge planning.

The role emphasizes compassionate communication, confidentiality, and assisting with transitions, with opportunities to work with older adults and community partners in a caring, patient-centered environment.

Qualifications

• Bachelor’s degree in Social Work or related Human Services field.
• Ability to work with older adults and families with kindness and professionalism.
• Strong communication, organization, and follow-through.

Responsibilities

• Support residents and families with social service needs throughout their stay.
• Assist with admissions, care planning, and discharge planning.
• Complete resident social histories, progress notes, and other required documentation.
• Communicate with residents, families, nursing staff, hospitals, providers, and outside agencies.
• Help residents and families work through concerns, changes, and difficult situations.
• Coordinate medical appointments, transportation, equipment, and other resident needs.
• Participate as a member of the interdisciplinary care team.
• Report changes in resident condition or concerns to the appropriate team members.
• Maintain resident confidentiality and follow HIPAA, facility, state, and federal requirements.
• Pitch in where needed and be an active, dependable member of the White Oak team.

Skills

Strong communication

Organization

Follow-through

Team player

Compassion

Education

Bachelor’s degree in Social Work or related field

Job description

White Oak Manor Tryon in Tryon, NC is seeking a Social Services Assistant to support residents and families throughout their stay, collaborating with the interdisciplinary team and coordinating services for admissions, care planning, and discharge planning.

The role emphasizes compassionate communication, confidentiality, and assisting with transitions, with opportunities to work with older adults and community partners in a caring, patient-centered environment.