Social Services Assistant

Camino Ridge Post-Acute; Mountain View (CA); In loco; USD 30.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) with discretionary match

Paid time off

Life and disability insurance

Tuition assistance

Employee discount programs

Descrizione del lavoro

Camino Ridge Post Acute in Mountain View, CA is seeking a Social Services Assistant. We’re willing to train the right candidate to assist the Social Services Director in planning, organizing, documenting, and evaluating patient needs to support emotional and social well-being.

The role includes answering phones, coordinating transportation, helping families find community resources, and providing Medicare/Medicaid information while maintaining HIPAA-compliant records.

Competenze

• Previous experience in social services or skilled nursing preferred.
• Outstanding verbal and written communication skills.
• Ability to remain calm and professional in all work-related situations.
• Strong organizational skills with ability to multitask and protect confidentiality.

Mansioni

• Assist the Director of Social Services in the day-to-day operation of the department.
• Answers phones, takes notes, coordinates transportation for patients/residents as needed.
• Supports patients and families in finding resources through research and relationships with community agencies.
• Provides Medicare/Medicaid and financial information when requested.
• Maintains accurate social service progress notes.
• Updates the social services log and directories as needed.
• Plans and organizes time and duties to efficiently maintain caseloads.
• Protects residents’ files and information per HIPAA requirements.
• Treats everyone with kindness and escalates issues professionally when needed.

Conoscenze

Communication skills

Calm under pressure

Organizational skills

Confidentiality

Multitasking

Social services experience

Descrizione del lavoro

Social Services Assistant - we’re willing to train, come join our team!

Assists Social Services Director with planning, organizing, documenting, evaluating, and ensuring the needs of patients are met timely to support and improve their medically related emotional and social needs.

Position Summary:

Assists Social Services Director with planning, organizing, documenting, evaluating, and ensuring the needs of patients are met timely to support and improve their medically related emotional and social needs.

Qualifications:

• Previous experience in social services or skilled nursing preferred
• Outstanding communication (verbal and written) skills
• Ability to remain calm and professional in all work-related situations
• Strong organizational skills, ability to multitask and confidentiality required

Responsibilities:

• Assists the Director of Social Services in the day-to-day operation of the department
• Answers phones, takes notes, coordinates transportation for patients/residents as needed
• Supports patients and families in finding resources to meet their needs through research, education, relationships with community agencies, etc.
• Provides Medicare/Medicaid and financial information when requested
• Maintains accurate social service progress notes
• Updates the social services log and/or directory(ies) as needed or instructed
• Plans and organizes time and duties to efficiently maintain caseloads
• Protects residents’ files and information per company policies and HIPAA requirements
• Treats everyone at work kindly, escalating issues professionally when needed

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.

Camino Ridge Post Acute is a 24-hour skilled nursing facility located in Mountain View. Our team of dedicated healthcare professionals works to help patients recover from surgery, injury or serious illness.