Social Services Director (SSD)

Gilroy Healthcare Center; Gilroy (CA); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Paid Time Off

Employee Assistance program

Tuition Assistance

Life and disability insurance

Discount programs

Job summary

Gilroy Healthcare Center is a 24-hour skilled nursing facility in Gilroy, California. The Social Services Director leads the department to meet residents’ emotional and social needs in line with regulations.

The role includes developing care plans, coordinating discharges, advocating for residents’ rights, and maintaining accurate documentation while guiding a compassionate team.

Qualifications

• Bachelor’s degree or equivalent education/experience in Sociology or Psychology.
• Minimum 2 years’ experience in hospital or skilled nursing setting.
• Outstanding communication (verbal and written) skills.
• Ability to manage difficult emotions and multitask.
• Experience in social care plans, patient assessments and discharge planning.
• Ability to maintain accurate records and professional demeanor.

Responsibilities

• Develops a comprehensive social history and assessment to support care plans.
• Assists patients and caregivers with transitioning to new environments and rights education.
• Acts as mediator to resolve concerns impacting care and treatment decisions.
• Participates in development of individual care plans and social services goals.
• Coordinates ongoing care services and attends related meetings.
• Ensures proper discharge planning and continuity of care.
• Maintains confidentiality of resident records and timely documentation.
• Leads by example with a calm, professional approach.

Skills

Communication

Discharge planning

Multitasking

Patient advocacy

Relationship building

Education

Bachelor’s degree in Sociology or Psychology

Job description

Social Services Director

Position Summary:

Manages the Social Services Department in accordance with all regulations for the industry.Evaluates, plans, develops, organizes, implements, directs and ensures the medically related emotional and social needs of patients/residents are met and maintained on an individual basis.

Qualifications:

• Bachelor’s degree or equivalent education/experience in Sociology or Psychology
• Positive, encouraging personality who can professionally manage difficult emotions/persons
• Experienced in the development and implementation of social care plans, patient assessments and discharge planning
• Outstanding communication (verbal and written) skills required
• Minimum of 2 years’ experience in hospital or skilled nursing setting required
• Ability to multi-task, prioritize work, create organized files and maintain accurate records
• Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs

Responsibilities:

• Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
• Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
• Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
• Participates in the development of individual’s care plans including the goals and approaches for Social Services
• Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
• Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
• Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
• Coordinates discharges/transfers to ensure appropriateness and continuity of care
• Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
• Identifies and provides referral, agency and/or community resources to meet patient/family needs
• Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
• Completes all mandatory documentation timely and accurately as established by applicable regulations
• Maintains confidentiality of all admission information and resident records as required
• Leads by example, remaining calm and professional in all work-related situations

Benefits:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k) with discretionary company match annually
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

*Benefits available to full-time employees.

Gilroy Healthcare Center is a 24-hour skilled nursing facility located in Gilroy, California. Our team of dedicated healthcare professionals work to help patients recover from surgery, injury, or serious illness.
As a team, we strive to exceed the expectations of those we serve, and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.