Social Services Assistant

Excelsior Care Group; Live Oak (FL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Paid Time Off (PTO)

401(k) Retirement Plan

Employee Recognition Program

Team-oriented work environment

Employee discounts

Job summary

Live Oak Healthcare and Rehabilitation is seeking a compassionate Social Services Assistant to support residents and families, helping navigate the healthcare experience and connect them with resources.

The role emphasizes assisting with discharge planning, coordinating community services, and contributing to care planning with an interdisciplinary team. Full-time position in Live Oak, FL, with hourly pay of $23–$26 based on experience.

Qualifications

• Minimum of 1 year of social services or social work experience in a healthcare setting
• SNF experience preferred
• Experience with Medicaid in LTC or Skilled Nursing Facility settings preferred
• Knowledge of Code Statuses preferred
• Background with PCC (PointClickCare) preferred
• Strong communication and customer service skills with elderly populations
• Currently pursuing a degree in Social Work, Human Services, or related field preferred
• Previous social services experience and relevant education are a plus

Responsibilities

• Conduct resident and family interviews to gather social histories and identify needs
• Assist with discharge planning and coordinate community resources and services
• Support development and implementation of individualized social service and care plans
• Participate in resident assessments, care planning meetings, and departmental programs
• Provide compassionate support and customer service to residents and families
• Maintain accurate documentation per facility policies and regulatory requirements
• Report occupational exposures per facility policy
• Participate in emergency drills and follow the facility's preparedness plan
• Stay current on industry best practices and apply them to programs
• Collaborate with the Interdisciplinary Team to promote quality resident care and outcomes

Skills

Communication skills

Customer service

Compassion

Team collaboration

Education

Pursuing degree in Social Work or Human Services

Tools

PCC (PointClickCare)

Job description

Social Services Assistant

Facility: Live Oak Healthcare and Rehabilitation
Location: Live Oak, Florida
Schedule: Full-Time | 8:00 AM – 4:30 PM
Salary: $23–$26 per hour, based on experience

Join Our Social Services Team!

Live Oak Healthcare and Rehabilitation is seeking a compassionate, organized, and dedicated Social Services Assistant to support our residents and their families. This position plays an important role in helping residents navigate their healthcare experience, connecting them with resources, and supporting their emotional and social well-being.

Key Responsibilities

• Conduct resident and family interviews to gather social histories and identify individual needs.
• Assist with discharge planning and coordinate appropriate community resources and services.
• Support the development and implementation of individualized social service and care plans.
• Participate in resident assessments, care planning meetings, and departmental programs.
• Provide compassionate support and customer service to residents and their families.
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements.
• Report occupational exposures in accordance with facility policy and procedures.
• Participate in emergency drills and carry out assigned responsibilities under the facility’s emergency preparedness plan.
• Stay current on industry best practices and incorporate effective approaches into social services programs.
• Collaborate with the interdisciplinary team to promote quality resident care and outcomes.

Qualifications

• Minimum of 1 year of social services or social work experience in a healthcare setting.
• Skilled Nursing Facility (SNF) experience preferred.
• Experience with Medicaid in Long-Term Care (LTC) or Skilled Nursing Facility settings preferred.
• Knowledge of Code Statuses preferred.
• Experience with PCC (PointClickCare) preferred.
• Strong communication and customer service skills, particularly when working with elderly populations.
• Currently pursuing a degree in Social Work, Human Services, or a related field preferred.
• Previous social services experience and relevant education are a plus.

Benefits

• Comprehensive Medical & Dental Coverage
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Employee Recognition Program
• Supportive, team-oriented work environment
• Company perks and employee discounts

If you are passionate about helping others and making a meaningful

difference in the lives of our residents, we encourage you to apply and join the team at Live Oak Healthcare and Rehabilitation!

Background screening information:
Florida Clearinghouse