Resident-Centered Social Services Assistant | PTO & 401(k)

Excelsior Care Group; Live Oak (FL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Paid Time Off (PTO)

401(k) Retirement Plan

Employee Recognition Program

Team-oriented work environment

Employee discounts

Job summary

Live Oak Healthcare and Rehabilitation is seeking a compassionate Social Services Assistant to support residents and families, helping navigate the healthcare experience and connect them with resources.

The role emphasizes assisting with discharge planning, coordinating community services, and contributing to care planning with an interdisciplinary team. Full-time position in Live Oak, FL, with hourly pay of $23–$26 based on experience.

Qualifications

• Minimum of 1 year of social services or social work experience in a healthcare setting
• SNF experience preferred
• Experience with Medicaid in LTC or Skilled Nursing Facility settings preferred
• Knowledge of Code Statuses preferred
• Background with PCC (PointClickCare) preferred
• Strong communication and customer service skills with elderly populations
• Currently pursuing a degree in Social Work, Human Services, or related field preferred
• Previous social services experience and relevant education are a plus

Responsibilities

• Conduct resident and family interviews to gather social histories and identify needs
• Assist with discharge planning and coordinate community resources and services
• Support development and implementation of individualized social service and care plans
• Participate in resident assessments, care planning meetings, and departmental programs
• Provide compassionate support and customer service to residents and families
• Maintain accurate documentation per facility policies and regulatory requirements
• Report occupational exposures per facility policy
• Participate in emergency drills and follow the facility's preparedness plan
• Stay current on industry best practices and apply them to programs
• Collaborate with the Interdisciplinary Team to promote quality resident care and outcomes

Skills

Communication skills

Customer service

Compassion

Team collaboration

Education

Pursuing degree in Social Work or Human Services

Tools

PCC (PointClickCare)

Job description

Live Oak Healthcare and Rehabilitation is seeking a compassionate Social Services Assistant to support residents and families, helping navigate the healthcare experience and connect them with resources.

The role emphasizes assisting with discharge planning, coordinating community services, and contributing to care planning with an interdisciplinary team. Full-time position in Live Oak, FL, with hourly pay of $23–$26 based on experience.