Sales Support Specialist

Search Solution Group; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A recruiting and marketing firm in Charlotte is seeking a Social Outreach Specialist to support sales efforts by managing outreach and client engagement. You will coordinate sales meetings, maintain CRM data, and craft messages for effective digital interactions. Ideal candidates should have experience in marketing or sales support roles, be comfortable using LinkedIn, and possess strong organizational skills. This is a full-time position with opportunities for growth in a dynamic team environment.

Qualifications

• 1–3 years of experience in sales support, marketing coordination, recruiting coordination, or administrative roles preferred.
• Comfort using LinkedIn and email professionally.
• Experience with HubSpot, Salesforce, Bullhorn, or similar CRM tools is a plus.

Responsibilities

• Support sales leaders with outbound outreach and meeting coordination.
• Monitor responses and route warm leads to sales leaders.
• Keep CRM data clean and track engagement metrics.

Skills

Communication

Organization

Teamwork

Tools

CRM tools

LinkedIn

Job description

The ideal candidate is someone who is positive, happy, eager to learn and likes to work in a team environment.

We’re looking for a Social Outreach Specialist to support our sales team by driving outbound engagement, managing social and email outreach, and helping create momentum with prospective clients. This role sits at the intersection of sales, marketing, and social media—and is perfect for someone who loves communication, organization, and seeing their work directly impact growth.

You’ll help our sales team stay focused on closing business by owning much of the outreach, follow-up, and digital engagement that starts great conversations.

What You’ll Do

• Support sales leaders with outbound outreach, follow-ups, and meeting coordination.
• Help manage prospect lists, pipelines, and activity tracking in the CRM.
• Prepare outreach messages, client materials, and light research for sales conversations.

Social & Digital Engagement

• Send professional, thoughtful email outreach on behalf of the sales team.
• Monitor responses and route warm leads to the appropriate sales leader.
• Assist with posting company updates, job ads, and content on LinkedIn as needed.

Organization & Process

• Keep CRM data clean and up to date (contacts, notes, outreach activity).
• Track engagement metrics and identify what’s working best.
• Help improve outreach templates, messaging cadence, and processes over time.

Who You Are

• You enjoy communicating with people and writing clear, friendly messages.
• You’re comfortable using LinkedIn and eager to learn outreach best practices.
• You’re organized, detail-oriented, and follow through on tasks.
• You like being part of a team and making others more effective.
• You’re tech-savvy and open to learning new tools and systems.

Qualifications

• 1–3 years of experience in sales support, marketing coordination, recruiting coordination, or administrative roles (preferred, not required).
• Comfort using LinkedIn and email professionally.
• Experience with CRM tools (HubSpot, Salesforce, Bullhorn, or similar) is a plus.
• Positive attitude and willingness to learn in a fast-paced environment.

Seniority level

Associate

Employment type

Full-time

Job function

Business Development, General Business, and Marketing

Industries

Staffing and Recruiting, Sports Teams and Clubs, and Marketing Services

Location

Charlotte, NC