Social Media Performance Analyst — Hybrid: In-Office M-Thu

Carnival Cruise Line; Miami (FL); Hybrid; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) plan with company match

Paid holidays and vacation time

Sick time

Employee discounts on cruises

Tuition reimbursement

On-site Fitness center

Zusammenfassung

Carnival Cruise Line in South Florida is seeking a Social Media Analyst to own reporting and surface actionable insights that shape strategy. You will monitor listening, spot trends, and translate data into recommendations for content planning and campaigns.

Collaborating with Consumer Insights, Brand and Product Marketing, and CRM, you will ensure data informs broader business decisions. This in-office role requires proximity to the Miami/Fort Lauderdale area, with occasional shipboard travel

Qualifikationen

• Bachelor's degree in Business Administration, Math, or Marketing.
• 2 years of experience in social media or social strategy for a brand or agency.

Aufgaben

• Own all social media reporting for the team, delivering accurate, timely analysis and translating data into clear insights and recommendations.
• Monitor and analyze online conversations around the brand, products, competitors, and category to identify sentiment, themes, and opportunities or risks.
• Translate performance, listening, and trend findings into recommendations that inform content planning and campaign decisions.
• Identify and evaluate emerging platform, cultural, and consumer trends for content development.
• Manage the vendor relationship for social media tools, including administration, support, data integrity, and performance oversight.
• Collaborate with Consumer Insights, Brand & Product Marketing, CRM, and other teams to align measurement approaches.
• Perform other duties as assigned.

Kenntnisse

Social analytics

Brand experience

Platform metrics

Multitasking

Excel proficiency

Ausbildung

Bachelor's degree in Business Administration, Math, or Marketing

Tools

Social listening tool

Reporting tools

Jobbeschreibung

Carnival Cruise Line in South Florida is seeking a Social Media Analyst to own reporting and surface actionable insights that shape strategy. You will monitor listening, spot trends, and translate data into recommendations for content planning and campaigns.

Collaborating with Consumer Insights, Brand and Product Marketing, and CRM, you will ensure data informs broader business decisions. This in-office role requires proximity to the Miami/Fort Lauderdale area, with occasional shipboard travel