Social Media Manager/ Content Creator

Thecryptointern; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Crypto.com is seeking a seasoned Social Media Manager to drive the brand’s digital presence and community engagement in the fast-moving financial services space. You will conceive, implement, and manage high-impact social strategies that resonate with local audiences in Dallas and beyond.

You will blend creativity with data-driven insights to identify and execute winning content strategies, lead cross-functional projects, and optimize content across channels to maximize reach and ROI.

Qualifications

• At least 5 years of experience in social media management or similar role.
• AI-native with understanding of current AI tooling landscape.
• Strong project management skills with ability to supervise multiple projects.
• Hands-on experience using social media management and posting tools.
• Experience in content management, campaign management, video production, and photoshoots.
• Ability to create and edit content and familiarity with design tools.
• Interest in the financial services industry and current trends.

Responsibilities

• Strategy & execution: Inform and execute social growth strategy with local resonance.
• Operational excellence: Develop guidelines for each channel for consistency and targeting.
• Trend harvesting: Create initiatives and viral posts to maximize product/community storytelling.
• Cross-Functional collaboration: Work with partners for a unified brand voice and quality.
• Data‑Driven Optimization: Define goals and metrics; conduct post-mortems to improve ROI.

Job description

The Social Media Manager will be the driving force behind Crypto.com’s digital presence and community engagement. You will conceptualize, implement, and manage high-impact social strategies for our brands.

You are someone who blends creativity with data‑driven insights to identify and execute winning content strategies.

Responsibilities

• Strategy & execution: Help inform and execute social growth strategy, ensuring all content is locally resonant and operationally sound.
• Operational excellence: Develop clear strategic guidelines for each social media channel to ensure consistency in content themes and clear audience targeting.
• Trend harvesting: Create up-to-trend initiatives and viral posts to ensure our products and community stories are marketed to the fullest extent.
• Cross‑Functional collaboration: Work alongside XFN partners to ensure a unified brand voice and consistent quality.
• Data‑Driven Optimization: Define social goals, OKRs, and success metrics; conduct data‑driven post‑mortems to continuously improve impact and ROI.

Requirements

• At least 5 years of experience as a Social Media Manager, Specialist or similar role.
• AI‑native with a deep understanding of the current AI tooling landscape.
• Strong project management skills with the ability to supervise multiple projects.
• Hands‑on experience using social media management/posting tools.
• Has knowledge and experience of executing the following: content management, campaign management, video production, photoshoots, and social media management.
• Able to create, edit; repurpose content. Knowledge of design tools is a plus.
• Has an interest for the financial services industry, including staying up to date on news, trends and all key happenings in the industry.
• Be an excellent team player, well organised and keep cool when working to tight deadlines.