Social Media & Digital Engagement Manager (REMOTE)

Ameenai; United States; Remote; USD 69,000 - 119,000; Full time

Job summary

An established industry player is seeking a passionate Associate Communications Manager to lead digital engagement strategies. This role involves managing a team, developing impactful social media campaigns, and collaborating with clients to drive positive change. You'll be at the forefront of innovative communication strategies, working in a mission-driven environment that values diversity and creativity. If you thrive in a fast-paced setting and are eager to make a difference through digital media, this opportunity is perfect for you. Join a community that embraces difference and is dedicated to improving lives through effective communication.

Qualifications

• 3+ years of experience in social/digital media roles.
• Bachelor’s degree in communications or marketing required.

Responsibilities

• Manage day-to-day digital strategies across social media and paid channels.
• Supervise and coach a team of specialists in digital marketing.

Skills

Digital Marketing

Social Media Management

Content Development

Analytics

Team Leadership

Project Management

Education

Bachelor’s degree in Communications or Marketing

Tools

PowerPoint

Excel

Microsoft Word

Social Media Analytics Tools

Job description

Location

Remote

Type

Full Time

Status

Open

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

We’re currently hiring for our next Associate Communications Manager, Social Media & Digital Engagement, to work with our teams across federal, state, and local government client accounts.

The Team

We are a team of digital engagement communication strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

The Work

You will play a key role in managing the day-to-day activities of digital strategies across social media, paid social, paid search, and programmatic display channels. You will manage a team of specialists and strategists, collaborating closely with internal teams and clients, who are dedicated to public health, behavior change, and social good, to develop campaigns that drive transformation and improve lives.

Key Responsibilities:

1. Supervise a team of potentially 3-5 direct reports.
2. Guide and coach junior staff and creative services specialists on industry best practices.
3. Serve as a subject matter expert in digital marketing.
4. Provide written and oral feedback on employee performance.
5. Manage projects from concept to execution, including planning, budgeting, and progress tracking.
6. Work closely with account teams and clients to develop and execute organic and paid social and digital media strategy.
7. Create social media content, including copy and image assets, and work with creative teams on social media best practices.
8. Lead and oversee the development and implementation of influencer marketing programs for federal and state agencies.
9. Manage analytics for clients’ programs and provide recommendations for improvement.
10. Compile and present detailed reports for client leadership, highlighting ROI and KPIs, and explain insights to ensure clear understanding and strategic alignment.
11. Develop social listening reports and analyze social volume, trends, and conversations.
12. Thrive in a fast-paced environment and adapt quickly to changing priorities and tasks on a day-to-day basis.
13. Support new business capture and assist with contract scoping recommendations.
14. Ability to work independently, seek help as needed, and contribute to team and company culture.
15. Be a creative thinker and problem solver.

Required Qualifications:

1. Bachelor’s degree in communications or marketing; or equivalent relevant experience.
2. 3 years of relevant experience in Agency in a social/digital media role or brand experience in-house in a social/digital role.
3. Must be US Citizen due to federal contract.

Preferred Qualifications:

1. Experience working with paid media.
2. Demonstrated experience with social media platform management, content development, analytics, and listening tools.
3. Experience working in highly regulated industries or with government agencies to build social media communications plans.
4. Experience developing public health plans and strategies.
5. Strong writing and presentation skills.
6. Strong proficiency in PowerPoint, Excel, and Microsoft Word.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

The pay range for this position based on full-time employment is:

$69,862.00 - $118,765.00

Nationwide Remote Office (US99)