Social Media Attendant - (Work Study)

Penn State University; University Park (IL); On-site; USD 18,000 - 25,000; Part time

Job summary

Penn State University is seeking a Part-Time Work-Study Social Media Assistant for Campus Recreation on the University Park campus. The role involves managing social media channels, posting timely information about facilities, events, and programs, and creating engaging content under supervision.

Responsibilities include monitoring the social media calendar, researching trends, maintaining a consistent voice, and supporting staff with best practices.

Qualifications

• Experience with social media, communications, or business operations.
• Strong problem-solving skills.
• Ability to interact positively with patrons and employees.

Responsibilities

• Monitor Campus Recreation social media calendar and post accurate information.
• Develop engaging digital content to boost audience engagement.
• Research trends and engagement strategies on social platforms.
• Maintain a consistent tone and voice across channels.
• Provide feedback to staff on best practices.
• Document events with video and photography.
• Distribute print materials as needed.
• Collaborate with staff on campaigns and projects.

Skills

Social media management

Communication skills

Problem solving

Customer service

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

This position requires you to have received a work-study award. To verify if you have received a work-study award, please consult the Financial Aid Award Summary area in your LionPATH account. A Federal Work Study award does not guarantee a job is available.

Campus Recreation communications is responsible for patron-facing general promotion and communication projects. The Part-Time Work Study Social Media Assistant is responsible for CampusRecreation’ssocial media channel management under the supervision of the Assistant Director of Marketing and Communications.

The Social Media Assistant is responsible for monitoring Campus Recreation social media calendar and posting accurate information about Campus Recreation facilities, events, programs on Campus Recreation social media outlets.

• Developing innovative ideas from concept to digital content, which focuses on building engagement to target and broad audiences.
• Monitor, listen and respond to followers within social media platforms and connect with content experts where needed.
• Research trends and engagement strategies within social media platforms.
• Create a consistent tone and voice for social media outlets.
• Provide feedback to staff on social media best practices.
• Attend campus recreation events and programs to document through video and photography.
• Print, distribute and deliver print material as necessary.
• Actively participate in collaborative work and development.

Social Media Assistant acts as an ambassador for Penn State Campus Recreation both at work and away. Respectfully manages disagreements, models positive rapport with patrons and employees, is a decisive decision maker in the absence of professional staff, displays role model appropriate behavior at all times, including in online communities. Maintains regular and frequent communication with supervisory team, can interact with diverse groups through a variety of situations, and promotes Campus Recreation programs and services.

Experience (academic or non-academic) with social media, communications, or business operations, strong problem-solving skills, ability to positively interact with the patrons and employees strongly preferred.

Work will take place on the University Park Campus and successful candidate must successfully complete a criminal background check and must be able to accommodate a variable work schedule that will include mornings, evenings, weekends, and University breaks.

Campus Recreation is a department within Student Affairs that provides fitness, wellness, and recreational programs to the campus community through the operation and administration of the new expanded and renovated 200,000 sf Intramural Building, the McCoy Natatorium, the 700-acre Stone Valley Outdoor Recreation Area, a Tennis Center including six clay courts and four indoor courts, the White Building, Outdoor Adventures, Aquatics, Club Sports, Fitness and Wellness Programs, and Intramural Sports.

Students who received a Federal Work Study award have the opportunity to obtain a job and perform related duties either on campus, or remotely, if possible and at the discretion of the employer. Students applying for Federal Work Study positions should clarify expectations with their potential employer regarding either on campus/in person or remote work arrangements. A Federal Work Study award does not guarantee a job position is available.

The starting hourly rate for this job is $15.50.

Federal Work Study job performance is evaluated either annually or through ongoing mentorship. Students who received a Federal Work Study award have the opportunity to obtain a job and perform related duties either on campus, or remotely, if possible and at the discretion of the employer. Students applying for Federal Work Study positions should clarify expectations with their potential employer regarding either on campus/in person or remote work arrangements.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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