Social Creative Lead for AI & SaaS (Hybrid)

Ultimate.ai; Georgia; Hybrid; USD 99,000 - 149,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk is seeking a Social Creative & Production Manager to shape social-first content for a global technology brand. You will ideate and produce content for LinkedIn, X, YouTube, and more, turning AI topics into engaging visuals and copy.

You'll collaborate with brand, product marketing, and PR teams to maintain a consistent voice, support executives, and drive B2B growth through creative storytelling.

Qualifications

• 7+ years in marketing, comms, journalism, or content with 5+ years in social media or digital content.
• Strong portfolio showing social writing and graphics, carousels, and short-form video.
• Ability to adapt voice for executives and diverse audiences.

Responsibilities

• Lead ideation and hands-on production of social-first content across LinkedIn, X, and YouTube.
• Develop concepts for launches, campaigns, customer stories, and industry moments.
• Design and produce social graphics, carousels, animations, and short-form videos.
• Write engaging copy and scripts to accompany visuals.
• Transform AI and automation topics into accessible, engaging content.
• Collaborate with designers, producers, and external resources on complex needs.
• Partner with brand, product marketing, PR, and exec comms teams.

Skills

Social content creation

Video editing

Creative production

Writing & storytelling

AI fluency

Education

BA/BS degree

Tools

Canva

Adobe Creative Cloud

Job description

Zendesk is seeking a Social Creative & Production Manager to shape social-first content for a global technology brand. You will ideate and produce content for LinkedIn, X, YouTube, and more, turning AI topics into engaging visuals and copy.

You'll collaborate with brand, product marketing, and PR teams to maintain a consistent voice, support executives, and drive B2B growth through creative storytelling.