Soccer Center Service & Sales Specialist

Sofive City Soccer, Inc.; Chicago (IL); On-site; USD 23,000 - 25,000; Part time

Job summary

Sofive Soccer Centers is looking for a Service Representative to be the primary contact for customers, delivering exceptional service and handling administrative duties for the management team. You will engage with patrons, drive sales, resolve issues, and maintain positive relationships during all operating hours, including weekends and holidays.

The role emphasizes customer service, teamwork, and strong communication skills, with opportunities to grow within a technology-powered,

Qualifications

• Experience delivering high-level customer service and hospitality.
• Strong communication skills and ability to work with diverse customers.
• Ability to multitask in a fast-paced environment and maintain professionalism.

Responsibilities

• Provide high-level customer service during all operating hours, including weekends and holidays.
• Maintain a positive attitude and collaborate with staff to ensure efficiency.
• Handle inquiries and bookings using computerized systems and follow cash/stock reconciliation procedures.
• Uphold the store atmosphere and culture, maintain product knowledge.
• Provide administrative support including reception paperwork and database maintenance.
• Perform other duties as necessary, compatible with the role.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Tools

POS systems

Cash handling

Job description

Sofive Soccer Centers is looking for a Service Representative to be the primary contact for customers, delivering exceptional service and handling administrative duties for the management team. You will engage with patrons, drive sales, resolve issues, and maintain positive relationships during all operating hours, including weekends and holidays.

The role emphasizes customer service, teamwork, and strong communication skills, with opportunities to grow within a technology-powered,