SOC Specialist — 2nd Shift (Global Security Operations)

MillerKnoll, Inc. in; Zeeland (MI); On-site; USD 48,000 - 62,000; Full time

Job summary

MillerKnoll, Inc. is seeking a Global Security Operations Center Specialist (2nd Shift) to monitor and dispatch security systems, coordinate incidents, and support law enforcement communications. The role requires vigilance across access control and video surveillance, with SME responsibilities in the G SOC.

The position emphasizes proactive risk management, clear reporting, and professional interaction with internal teams while maintaining MillerKnoll policies and confidentiality.

Qualifications

• Requires ability to coordinate security responses and communicate with stakeholders.
• Experience with incident handling, reporting, and escalation per procedures.
• Familiarity with fire/life-safety and security system software is a plus.

Responsibilities

• Dispatch and monitor security systems including access control, alarms, and surveillance.
• Troubleshoot and report status of card access and door control systems.
• Coordinate security responses to incidents and communicate with law enforcement as needed.
• Act as SME for Global Security Operations Center and manage urgent information requests.
• Prepare activity logs and reports for management review.

Skills

Incident response

Access control

Security monitoring

Communication

Documentation

Education

High school diploma or GED

Security/public safety experience

Tools

CAD system

Video surveillance

Access control systems

Job description

MillerKnoll, Inc. is seeking a Global Security Operations Center Specialist (2nd Shift) to monitor and dispatch security systems, coordinate incidents, and support law enforcement communications. The role requires vigilance across access control and video surveillance, with SME responsibilities in the G SOC.

The position emphasizes proactive risk management, clear reporting, and professional interaction with internal teams while maintaining MillerKnoll policies and confidentiality.