SOC Security Operations Specialist (2nd Shift/Weekends)

Tech Systems, Inc.; Buford (GA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Tech Systems, Inc. is seeking a Security Operations Center (SOC) Specialist to monitor video surveillance, access control, alarm, and security systems protecting people, facilities, and assets.

The role involves assessing alarm activity, dispatching responders, documenting incidents, and delivering exceptional service in a fast-paced environment. The position includes 4 pm–12 am Thu/Fri and 12 pm–12 am Sat/Sun with potential weekend/holiday overtime.

Qualifications

• High School Diploma required; Associate degree preferred in Technical or Criminal Justice.
• Minimum 1 year experience in a Security Operations Center or 911 Dispatch Center; law enforcement/military background a plus.
• Excellent computer skills with Microsoft products and Internet proficiency.
• Experience with physical security, including video surveillance.

Responsibilities

• Monitor security access control, alarm systems, CCTV and related control programs.
• Assess alarms and threats and dispatch appropriate responders.
• Maintain accurate records of work, materials, and issues; communicate problems to management.
• Provide timely, professional service to clients and ensure satisfaction.
• Attend to duties assigned by Monitoring Center Manager or executive staff.

Skills

Communication

Customer service

Time management

Attention to detail

Microsoft Office

Problem solving

Teamwork

Education

High School Diploma

Associates degree in Technical or Criminal Justice

Tools

CCTV

Access control systems

Alarm systems

Microsoft Office (Word, Excel, Outlook)

Job description

Tech Systems, Inc. is seeking a Security Operations Center (SOC) Specialist to monitor video surveillance, access control, alarm, and security systems protecting people, facilities, and assets.

The role involves assessing alarm activity, dispatching responders, documenting incidents, and delivering exceptional service in a fast-paced environment. The position includes 4 pm–12 am Thu/Fri and 12 pm–12 am Sat/Sun with potential weekend/holiday overtime.