SOC Operator – San Jose

Prosegur; San Jose (CA); On-site; USD 51,000 - 56,000; Full time

Benefits offered by this job

Client-Funded Paid Vacation

Free Onsite Gym Membership

Subsidized Cafeteria with Live Grill

Account-Exclusive Health Benefits

Weekly Pay & Career Growth

Corporate Discounts

Job summary

Prosegur Security is seeking a highly skilled, tech-savvy SOC Operator for a premier corporate campus in San Jose, CA. This role monitors critical security systems, responds to automated alarms, manages badge requests, and coordinates emergency response across the site.

Qualified candidates will hold a California Security Guard License, a High School Diploma, and have SOC or command center experience. Prosegur offers paid vacation, onsite gym, subsidized cafeteria, health benefits, and weekly

Qualifications

• Valid California Security Guard License required.
• High school diploma or GED equivalent.
• Experience in a SOC or command center preferred.
• Familiarity with Milestone CCTV and AMAG Symmetry.
• Proficient with Microsoft Office Suite and mobile devices.

Responsibilities

• Monitor video management, alarm panels, and access control in real time.
• Process badge and access requests; track credentials and permissions.
• Respond to alarms with urgency; coordinate emergency response.
• Log incidents using Excel and logging tools; communicate via Outlook/Teams.
• Dispatch officers and support escalation as needed.
• Collaborate with site leadership to ensure continuity.

Skills

Security Operations Center experience

Strong communication

Calm under pressure

Education

High School Diploma

Tools

Milestone CCTV

AMAG Symmetry

Excel

Outlook

Teams

Job description

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills / Requirements

SOC Operator – San Jose Full-Time | $24.95/hour

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. As one of only three global security providers, our 175,000+ team members in 34 countries combine global best practices with local market expertise to protect what our clients value most through hybrid security solutions.

Job Overview

Prosegur Security is seeking a highly skilled, tech-savvy SOC Operator for a premier corporate campus in San Jose, CA. This role monitors critical security systems, responds to automated alarms, manages badge requests, and coordinates emergency response across the site.

Shift Schedule

Key Responsibilities

• Monitor video management systems, alarm panels, and access control platforms in real time.
• Process badge and access requests, track credentials, and manage system access permissions.
• Respond with urgency and professionalism to system alarms, electronic alerts, and incoming emergency calls.
• Track and manage security notifications via Outlook and MS Teams; log incidents using Excel and logging tools.
• Dispatch officers to incidents, initiate escalation procedures, and support emergency response protocols.
• Collaborate with site leadership and field security personnel to ensure operational continuity.

Benefits

• Client-Funded Paid Vacation: Enjoy paid time off funded directly by the client account!
• Free Onsite Gym Membership: Full access to a spacious fitness center with cardio gear, free weights, yoga studio, and CrossFit rigs.
• Subsidized Cafeteria with Live Grill: Access a diverse onsite cafeteria featuring daily hot meals, a salad bar, and a live grill station at low cost.
• Account-Exclusive Health Benefits: Additional optional medical, dental, and wellness coverage available specifically for this account.
• Weekly Pay & Career Growth: Reliable weekly payouts with site priority for internal promotions.
• Corporate Discounts: Savings on theme parks, travel, and shopping via Working Advantage.

Qualifications & Technical Skills

• Valid California Security Guard License (Required).
• High school diploma or GED equivalent (Required).
• Experience in a Security Operations Center (SOC) or command center environment strongly preferred.
• Hands-on familiarity with Milestone CCTV systems and AMAG Symmetry access control systems.
• Proficient with Microsoft Office Suite (Excel, Outlook, Teams), computers, and smartphones.
• Strong verbal/written communication, problem-solving abilities, and calm composure under stress.
• Dependable attendance, professional appearance, and ability to work independently.

Additional Benefits & Pre-Employment: Medical, Dental, Vision, 401(k), Disability, Paid Sick Days, and Daily Pay options.

Pre-employment criminal background check and drug screen required.

CA PPO 120931

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Security License, Level I , Level II, Level III

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is a Full-Time positionWednesday – Friday (6am – 2pm) & Saturday/Sunday (2pm-10pm) .