Lobby Ambassador

Prosegur; Santa Clara (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

Prosegur in Santa Clara, CA is seeking an unarmed security officer to protect people and property while engaging professionally with clients and the public. The role requires strong English communication, reporting, and post-order execution.

Responsibilities include site patrols, incident response, and supervising a security team. Must hold a CA Security Guard Card, HS diploma, and 1 year security experience. Full-time schedule Monday–Friday, with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• CA Security Guard Card and valid license required.
• Excellent written and verbal communication skills in English.
• Willingness to participate in company screening, including drug screen and background check.
• Strong interpersonal skills and ability to follow complex instructions.

Responsibilities

• Maintain a safe and secure environment for customers and employees.
• Interact with clients, visitors, and staff professionally.
• Prepare written reports and logs in neat, legible handwriting.
• Manage security services, staffing, scheduling, and post orders at the site.
• Provide leadership to a team of security officers and ensure protocol adherence.
• Read and understand operating procedures.

Skills

Customer service

Communication

Team leadership

Reading procedures

Computer skills

Report writing

Emergency response

Education

High School Diploma or GED

Security Guard License (CA PPO 120931)

Job description

Santa Clara, CA, United States of America

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largestsecurity services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills / Requirements

Schedule: Monday–Friday, 08:00AM – 4:00PM

Duties and responsibilities:

• Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
• Interact with clients, visitors, employees, and the public in a professional manner.
• This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Manage security services and related operations including preparation of post orders, staffing, scheduling, payroll, supervision and training at an assigned site.
• Provide leadership and guidance to a team of security officers, ensuring effective performance and adherence to protocols.
• Must be able to read and understand all operating procedures and instructions
• Advanced computer skills to utilize innovative, access control technology at client-specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Respond to emergencies, investigate disturbances, and help ensure the safety and security of people and property.

Physical Requirements:

This position requires significant physical activity throughout the shift. Officers must be able to:

• Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1–2 miles per shift)
• Frequently climb stairs, ramps, or ladders as required by site patrol routes
• Work indoors and outdoors in varying weather conditions
• Maintain alertness and situational awareness during all patrols
• Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.

Qualifications:

• 18+ years of age
• CA Security Guard Card
• Minimum 1 year security experience required.
• High School Diploma or GED required.
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

CA PPO 120931

#WER123

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Security License, Level I , Level II, Level III

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Short Term Disability
• Long Term Disability
• 401K/403b Plan

Full-Time position1st Shift, Monday–Friday: 8:00am-4:00pm.