Security Operations Center (SOC) Operator | C

Evolving Solution Services; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Code 4 Private Security is seeking a vigilant SOC Operator to monitor CCTV systems, coordinate incident responses, and support HOA enforcement. You will function as both Surveillance Room Operator and Security Dispatch Specialist, ensuring rapid, clear communication and precise documentation of all activities.

The role requires strong composure under pressure, attention to detail, and the ability to multitask while maintaining professional standards.

Qualifications

• Valid Nevada PILB Guard Card with Armed Endorsement.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• High attention to detail and organization.
• Ability to multitask and prioritize changing situations.
• Basic computer proficiency; surveillance/dispatch software experience preferred.
• Experience in security, dispatch, surveillance, or related field is a plus.
• Situational awareness; professional judgment and discretion.

Responsibilities

• Monitor surveillance systems (cameras, alarms, access control).
• Identify suspicious activity and incidents in real time.
• Document and escalate incidents per protocols.
• Support HOA rule enforcement with surveillance evidence and details.
• Receive and prioritize calls for service; dispatch officers to incidents.
• Maintain clear communication with onsite personnel and emergency services.
• Prepare accurate incident reports and logs; ensure confidentiality.

Skills

Verbal communication

Customer service

Attention to detail

Multitasking

Surveillance software

Situational awareness

Judgment

Reliability

Teamwork

Discretion

Education

Nevada PILB Guard Card with Armed Endorsement

Tools

Surveillance/dispatch software

Job description

Security Operations Center (SOC) Operator | C

Las Vegas, NV, US

About Code 4 Private Security

Join the Code 4 Private Security Team: Where Integrity Meets Opportunity

AtCode 4 Private Security, we’re more than just a security company—we’re a family. We pride ourselves on creating a supportive, respectful, and dynamic environment where our team members can grow, develop, and truly make a difference. As aveteran-owned and operated business, we bring discipline, professionalism, and commitment to every assignment we take on.

Why Work at Code 4 Private Security?

Veteran Leadership
Our leadership team is comprised of experienced veterans and retired law enforcement professionals who understand what it takes to succeed in the security field. We lead with integrity, foster accountability, and ensure every team member has a voice.

Comprehensive Training
Whether you’re new to the industry or an experienced professional, we provide ongoing training in compliance, de-escalation, safety protocols, and operational readiness. Our team utilizes modern tools and technology, including mobile patrol systems and remote surveillance, to stay ahead of evolving security needs.

Team-Oriented Culture
At Code 4, you’re never just a number. We treat every employee as a valued member of the team. Open communication, mutual respect, and recognition of hard work are the foundation of our culture—whether you’re on the front line or supporting operations.

Competitive Compensation & Benefits
We offer competitive pay, opportunities for advancement, and benefits that reflect the dedication of our team. Regular performance evaluations and potential pay increases ensure your contributions are recognized.

Real Impact
Working with Code 4 means making a difference. From securing homeowner communities and private properties to supporting public institutions, you play a vital role in protecting people and maintaining peace of mind.

Position Overview

The CCTV OPERATORS plays a critical role in maintaining a safe and secure environment by monitoring surveillance systems, coordinating incident response, and supporting enforcement of HOA rules and community standards. This position requires the ability to function effectively as both aSurveillance Room Operator and aSecurity Dispatch Specialist, ensuring rapid response, accurate communication, and thorough documentation of all security-related activities.

Primary Roles & Responsibilities

Monitor all surveillance systems, including cameras, alarms, and access control systems

Identify suspicious activity and security incidents in real time

Report, document, and escalation incidents according to established protocols

Support enforcement of HOA rules by providing surveillance evidence and incident details

Dispatch & Incident Response

Receive, prioritize, and manage calls for service from residents, security officers, and management

Dispatch security officers efficiently to incidents and service requests

Maintain clear, professional communication with onsite security personnel and external emergency services (police, fire, medical)

Provide accurate, timely updates to management regarding incidents and responses

Communication & Documentation

Maintain detailed and accurate incident reports and dispatch logs

Facilitate clear communication between residents, security officers, management, and emergency responders

Ensure strict adherence to company policies, security protocols, and confidentiality standards

Required Skills & Qualifications

Valid Nevada PILB Guard Card with Armed Endorsement

Strong verbal and written communication skills

Excellent customer service and interpersonal skills

High attention to detail and strong organizational abilities

Ability to remain calm, focused, and effective in high-pressure situations

Ability to multitask and prioritize rapidly changing situations

Basic computer proficiency; experience with surveillance or dispatch software preferred

Prior experience in security, dispatch, surveillance, or a related field is a plus

Situational awareness

Professional judgment and decision-making

Reliability and accountability

Team collaboration

Discretion and confidentiality

Surveillance room and office setting