SOC Operator: 24/7 Security Monitoring & Dispatch

Allied Universal; Normal (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Retirement plans

Paid holidays

Job summary

Allied Universal is hiring a Security Operations Center Operator. The SOC is the central hub which manages security and safety at client facilities.

You will provide outstanding customer service while following all procedures to achieve excellent outcomes. The Security Operations Center is staffed 24/7, monitoring all security, communications, and fire/life safety systems and serving as the liaison between safety and security departments.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is required if driving a company or customer owned vehicle.
• Experience in PSAP/911 or security dispatch is a plus.
• Strong data entry skills and ability to monitor multiple software programs.

Responsibilities

• Monitor security, communications, and fire/life safety systems.
• Respond to events via phones, radios, and intercoms.
• Document routine and unusual events at facilities.
• Make emergency notifications as required by policy.
• Monitor surveillance cameras and CCTV viewers; respond to alarms.

Skills

Typing 40 WPM

Clear communication

Stress management

Teamwork

Multi-software use

Education

High school diploma or equivalent

Tools

Google Applications

Job description

Allied Universal is hiring a Security Operations Center Operator. The SOC is the central hub which manages security and safety at client facilities.

You will provide outstanding customer service while following all procedures to achieve excellent outcomes. The Security Operations Center is staffed 24/7, monitoring all security, communications, and fire/life safety systems and serving as the liaison between safety and security departments.