SOC Incident Response Lead (Shift)

City of Austin; Austin (TX); Vor Ort; USD 36.000 - 43.000; Vollzeit

Zusammenfassung

The City of Austin is seeking a Security Operations Center Officer to monitor access control, CCTV, and alarms across City facilities. You will respond to incidents, coordinate with law enforcement, and serve as the shift point of contact, providing guidance and training to security staff.

Ideal candidates have experience in security monitoring, incident management, and customer service, and can stay calm during emergencies, with strong written and spoken communication.

Qualifikationen

• Graduation from an accredited high school or equivalent, plus two years of security experience.
• Experience with CCTV, access control, security software, and radios is preferred.

Aufgaben

• Monitor access control procedures and CCTV/alarm systems for City facilities.
• Respond to security incidents and coordinate with law enforcement and dispatch response teams.

Kenntnisse

Security monitoring

Incident management

Customer service

Oral and written communication

Ausbildung

High school diploma

Tools

CCTV

Access control systems

Security software

Two-way radios

Microsoft Word

Jobbeschreibung

The City of Austin is seeking a Security Operations Center Officer to monitor access control, CCTV, and alarms across City facilities. You will respond to incidents, coordinate with law enforcement, and serve as the shift point of contact, providing guidance and training to security staff.

Ideal candidates have experience in security monitoring, incident management, and customer service, and can stay calm during emergencies, with strong written and spoken communication.