SOC Incident & Security Operations Lead

IMDiversity Inc.; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

City of Austin is seeking a Security Operations Center Officer for the Austin Facilities Management division. The role monitors access control systems, CCTV, and alarms, responding to incidents and acting as the central point of contact during each shift.

The SOC Officer coordinates with law enforcement, dispatches response teams, documents incidents, and provides guidance to security personnel. Ideal candidates have experience in security monitoring, incident management, and customer service,

Qualifications

• High school diploma or equivalent required.
• Two years of experience providing security services or working in a Security Operations Center.

Responsibilities

• Monitors access control systems, CCTV, and alarms.
• Responds to incidents and coordinates with law enforcement as needed.
• Serves as shift point of contact and provides guidance to security personnel.
• Documents incidents and prepares periodic site reports.
• Disseminates information to management and security teams during incidents.

Skills

Access control

CCTV

Incident management

Customer service

Communication

Data analysis

Education

High School Diploma

Tools

CCTV

Access control

Security software

Computers

2-way radios

Alarms systems

Job description

City of Austin is seeking a Security Operations Center Officer for the Austin Facilities Management division. The role monitors access control systems, CCTV, and alarms, responding to incidents and acting as the central point of contact during each shift.

The SOC Officer coordinates with law enforcement, dispatches response teams, documents incidents, and provides guidance to security personnel. Ideal candidates have experience in security monitoring, incident management, and customer service,