Security Supervisor, Austin Facilities Management

IMDiversity; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

City of Austin is seeking a Security Supervisor for the Austin Facilities Management team. Responsibilities include supervising security personnel, coordinating coverage, and ensuring safety and compliance across multiple sites.

The role requires a high school diploma or equivalent with five years in security, including two years in a leadership capacity, and a valid TX driver’s license. The position offers on-site duties and after-hours work as needed.

Qualifications

• Graduation from an accredited high school or equivalent, plus five years of security experience, with at least two years in a lead or supervisory role.
• Valid Texas Class C and/or Commercial Driver's License.
• Ability to plan, schedule, and coordinate security operations for events.
• Strong verbal and written communication skills.
• Knowledge of safety practices for energized areas and utility environments.
• Experience operating access control and CCTV systems.

Responsibilities

• Supervise the activities and operations of security personnel at assigned sites.
• Provide direction and training to site officers and contract personnel.
• Review site documentation and guard tour reports; ensure timely reporting to management.
• Respond to alarms and security incidents; coordinate with law enforcement as needed.
• Maintain coverage outside scheduled hours and support shift flexibility.
• Prepare periodic reports on site activities and issues for leadership.

Skills

Communication skills

Multi-tasking

Computer skills

Data analysis

Planning & organizing

Training others

Leadership

Problem solving

Education

High school diploma or equivalent

Tools

C-Cure 9000

Lenel ONGUARD

Continuum

Pelco

Avigilon

Salient

Job description

Security Supervisor, Austin Facilities Management

Locations: Rutherford Lane Campus

Time type: Full time

About This Position

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity —anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

Job Description

Purpose

Under general direction, supervise the activities and operations of security personnel in protecting property, operations and personnel.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Confirm presence and activities of scheduled security officers at assigned sites.
• Identify and notify replacement personnel to assume vacant guard assignments.
• Perform the duties of security officers when necessary.
• Provide direction and training to site officers and contract employees as needed to accomplish service goals.
• Review site documentation, activity and guard tour reports.
• Monitor welfare of security personnel working after-hour and remote assignments.
• Provide officer backup when investigating irregularities.
• Provide supplies, materials and implement temporary repairs to compromised fence, gate and lock systems.
• Respond to alarm notifications.
• Patrol utility sub-stations, un-staffed facilities, construction lay-down yards, and other sites as needed.
• Meet and provide access to law enforcement agencies to secured and/or energized areas as needed.
• Provide periodic reports to management regarding site activities, irregularities, and identifying needed action.
• Work outside scheduled hours to ensure consistent coverage, attend training classes, meetings and other activities as needed to meet the business needs of the organization and the workgroup.
• Assume on-call duty as assigned, responding to security needs and reporting to duty as necessary.

Responsibilities - Supervisor and/or Leadership Exercised

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of or an ability to learn all safety practices related to working in energized areas, power plants and other utility specific environments and other safety practices, procedures and regulations, which contribute to a safe workplace.

Knowledge of supervisory and managerial techniques and principles.

Knowledge of city practice, policy, and procedure, statutes, ordinances, and criminal law.

Skill in oral and written communication.

Skill in handling multiple tasks and prioritizing.

Skill in using computers and related software applications.

Skill in data analysis and problem solving.

Skill in planning and organizing.

Ability to work with frequent interruptions and changes in priorities.

Ability to train others.

Ability to quickly recognize and analyze irregular events.

Ability to utilize radio equipment, complying with Federal communication guidelines.

Minimum Qualifications

Graduation from an accredited high school or equivalent, plus five (5) years' experience, employed in a security related position, of which two (2) years were in a lead or supervisor capacity.

Licenses and Certifications Required

Valid Texas Class C and/or Commercial Driver's License.

Preferred Qualifications

Demonstrated experience planning, scheduling and coordinating security operations for special events.

Professional security-related certifications and/or designations such as Physical Security Professional (PSP), Professional Certified Investigator (PCI), and/or Certified Protection Professional (CPP), or the ability to obtain within 6 months of employment.

Demonstrated experience evaluating, assessing and analyzing the performance of security personnel.

Knowledge and experience with Texas Open Carry Laws/Ordinances and Criminal Trespass within the City, State and Federal levels.

Demonstrated experience operating various Security Access Control and CCTV Systems which may include: C-Cure 9000, Lenel ONGUARD, Continuum, Pelco, American Dynamics, Avigilon, Salient and other access control systems and badging functions/activities.