SOC Dispatcher: 24/7 Security Operations Center

Marksman Security; Plano (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Paid time off

Bi-weekly pay

Career advancement

Training provided

Job summary

Marksman Security Corporation is hiring for a Communications Security Operator/Dispatcher. The role focuses on monitoring security systems, dispatching response personnel, and coordinating emergency communication for North America 24/7/365.

The successful candidate will join our NAOC team and support multiple client projects at a headquarters site in Texas. Ideal candidates bring security and customer service experience, ability to multitask, and proficiency with reporting and security

Qualifications

• 21+ years of age or older.
• High school diploma or equivalent.
• Non-Commissioned security license through the state of Texas.
• Previous dispatch experience required.
• Strong customer service skills.
• Familiarity with report writing.
• Monitoring and surveillance experience.
• Must be able to multitask and prioritize assigned tasks.
• Previous security experience is required.
• Attentive to detail.
• Must be able to multitask in a fast-paced environment.
• Previous experience utilizing security equipment and protocols required.
• Must pass pre-employment screening (background and drug).

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility's CCTV for unsafe conditions and security violations.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming calls and alerts via internal communications system.
• Document incidents accurately in security reporting platforms.
• Follow SOPs and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems (radio, intercom, telephone, PA, software).
• Operate facility badging software (enable/disable badges).
• Provide security support for client projects and events.
• Administer all client policies for controlling access to client property.

Skills

Dispatcher duties

Customer service

Report writing

Surveillance monitoring

Multitasking

Security experience

Background check

Education

High school diploma

Texas security license

Job description

Marksman Security Corporation is hiring for a Communications Security Operator/Dispatcher. The role focuses on monitoring security systems, dispatching response personnel, and coordinating emergency communication for North America 24/7/365.

The successful candidate will join our NAOC team and support multiple client projects at a headquarters site in Texas. Ideal candidates bring security and customer service experience, ability to multitask, and proficiency with reporting and security