Security Operations Dispatcher (1st Shift)

Marksman Security; Carrollton (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Vision & dental

Paid time off

Bi-weekly pay

Career advancement

Job summary

Marksman Security Corporation is seeking a Dispatcher to join our North America Operations Center (NAOC). The role focuses on monitoring security systems, dispatching personnel, and coordinating communications to ensure safety of people and assets across North America.

The ideal candidate has security and customer service experience, with the ability to multitask in a fast-paced environment. This is a full-time, first-shift position with a starting hourly rate of $20.00 and a strong benefits

Qualifications

• At least 21 years of age or older.
• High school diploma or equivalent.
• Non-Commissioned security license through the state of Texas.
• Previous dispatch experience required.
• Strong customer service skills.
• Familiarity with report writing.
• Monitoring and surveillance experience.
• Must be able to multitask and prioritize assigned tasks.
• Previous security experience is required.
• Attentive to detail.
• Must be able to multitask in a fast-paced environment.
• Previous experience utilizing security equipment and protocols required.
• Must be able to pass pre-employment screening (background and drug).

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor CCTV for unsafe conditions, hazards, and violations.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming calls and alerts via internal communications system and weather updates.
• Document incidents in security reporting platforms.
• Follow SOPs and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Operate internal communications systems (radio, intercom, telephone, PA, software).
• Operate facility badge software (enable/disable badges).
• Provide security support for client projects and events.
• Administer client access policies to properties.

Skills

Customer service

Multitasking

Attention to detail

Communication

Problem solving

Education

High school diploma or equivalent

Texas security license (Non-Commissioned)

Job description

Marksman Security Corporation is seeking a Dispatcher to join our North America Operations Center (NAOC). The role focuses on monitoring security systems, dispatching personnel, and coordinating communications to ensure safety of people and assets across North America.

The ideal candidate has security and customer service experience, with the ability to multitask in a fast-paced environment. This is a full-time, first-shift position with a starting hourly rate of $20.00 and a strong benefits