Snowsports Desk Attendant

Jiminy Peak Mountain Resort, LLC; Hancock (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

Jiminy Peak Mountain Resort, LLC is seeking a Snowsports Desk Attendant to help guests with in-person, phone, and electronic requests for ski and snowboard lessons across multiple departments. The role is seasonal and offers flexible scheduling, including weekends and holidays.

You will schedule and register lessons for immediate and future bookings, process registrations, assist with school groups, handle high-volume guest traffic, balance daily deposits, and provide resort information.

Qualifications

• Must be at least 16 years old (18+ preferred).
• Reliable transportation required.
• Basic computer skills with familiarity in Excel and Word.
• Strong verbal and written communication skills, with a customer-focused approach.
• Must be able to work weekends and holidays with schedule flexibility.
• Must submit to a Criminal Background Check (CORI) if 18 or older.

Responsibilities

• Schedule and register ski and snowboard lessons for immediate and future bookings
• Process lesson registrations accurately, both manually and electronically, following department protocols
• Assist in registering school groups and other recurring lesson programs
• Manage high-volume in-person and phone traffic, especially on weekends and holidays
• Support management with various daily and weekly operational tasks
• Prepare and balance a daily deposit for all processed funds
• Provide general resort information to guests and assist with inquiries

Skills

Customer service

Verbal communication

Written communication

Tools

Excel

Word

Job description

• Seasonal | Full-Time or Part-Time* Be the friendly face that helps

• Seasonal | Full-Time or Part-Time* Be the friendly face that helps

guests start their Snowsports journey! As a Snowsports Desk Attendant, you'll assist with in-person, phone, and electronic requests for ski and snowboard lessons across multiple departments. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of the excitement of the mountain.

Responsibilities & Duties

• Schedule and register ski and snowboard lessons for immediate and future bookings
• Process lesson registrations accurately, both manually and electronically, following department protocols
• Assist in registering school groups and other recurring lesson programs
• Manage high-volume in-person and phone traffic, especially on weekends and holidays
• Support management with various daily and weekly operational tasks
• Prepare and balance a daily deposit for all processed funds
• Provide general resort information to guests and assist with inquiries

Qualifications

• Must be at least 16 years old (18+ preferred)
• Reliable transportation required
• Basic computer skills with familiarity in Excel and Word
• Strong verbal and written communication skills, with a customer-focused approach
• Must be able to work weekends and holidays with schedule flexibility
• Must submit to a Criminal Background Check (CORI) if 18 or older

Why Join Us?

This role offers the opportunity to be at the center of guest interactions-helping families and individuals plan their mountain adventures while working in a fun, supportive environment. If you’re organized, personable, and ready to be part of a dynamic team, we’d love to welcome you to Snowsports Guest Services.

JOB CODE: 4120-240