Snowbird Mountain School Operations Lead

Snowbird Operations LLC; Snowbird (UT); On-site; USD 19,000 - 36,000; Part time

Benefits offered by this job

Ski pass and complimentary ticket

Employee discounts at Snowbird

Medical, dental, vision, and accident

401(k) retirement plan

Discounts with Powdr partner resorts

Free transportation to work via public

Employee shuttles and rideshare

Job summary

The Mountain School Operational Lead at Snowbird plays a vital role in supporting the daily operations of the ski and snowboard school in a fast-paced environment. You will coordinate lesson operations, assist with scheduling, and help manage guest flow indoors and outdoors.

Ideal candidates have strong guest service skills, comfort around children and families, and the physical stamina to work in winter conditions. This is a seasonal, hourly role with weekends and holidays required.

Qualifications

• Experience in guest service, operations, or a similar fast-paced environment.
• Familiarity with RTP, FLAIK, and Microsoft Office is a plus.
• Knowledge of snowsports and ski industry is beneficial.
• Ski or snowboard experience to assist instructors effectively.
• Comfort working with children and adults in structured and unpredictable settings.
• Ability to stay focused and composed during high-stress, high-volume periods.
• Must be at least 18 years of age.

Responsibilities

• Coordinate with Lesson Supervisors and Sales/Rentals to ensure smooth daily lesson operations.
• Work with Resort Guest Services and Mountain Guides to support front-line operations.
• Assist with program line-ups and group organization, liaising with instructors and guests.
• Support the Lesson Center and rental shop team in equipment distribution and guest flow.
• Maintain indoor and outdoor spaces and assist with lunch service logistics for children’s programs.
• Assist instructors on the hill, often in challenging weather and slippery terrain, while maintaining a calm and supportive presence.
• Learn and use scheduling and tracking systems like Flaik, requiring mental focus and tech adaptability.

Skills

Guest service

Operations

Multitasking

Team support

Tools

RTP

FLAIK

Workday

Microsoft Office

Job description

The Mountain School Operational Lead at Snowbird plays a vital role in supporting the daily operations of the ski and snowboard school in a fast-paced environment. You will coordinate lesson operations, assist with scheduling, and help manage guest flow indoors and outdoors.

Ideal candidates have strong guest service skills, comfort around children and families, and the physical stamina to work in winter conditions. This is a seasonal, hourly role with weekends and holidays required.