Snow Rentals & Guest Services Associate

Pmb Vllc; Northern (KY); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounts for employee passes

Discounted passes to other mountains

Access to free training

Job summary

Pmb Vllc in the United States is seeking a Seasonal Rental Shop Supervisor / Snowsports School Director to lead ski/snowboard rental operations and optimize lesson sales. You will oversee sizing, rentals, and guest questions while driving sales across programs.

You will supervise the Rental & Repair Shop and Snowsports School teams, ensure cash handling accuracy, coordinate check-ins, and maintain a clean, safe, and welcoming environment during fall to spring shifts.

Qualifications

• Knowledge and experience with cash handling and data entry.
• Excellent verbal and written communication skills.
• Knowledge of POS system.
• Knowledge of Resort products.
• Ability to relate in a positive manner to guests and co-workers.
• Ability to work well under pressure, problem solve and multitask.
• Ability and commitment to an on-site schedule including evenings, weekends, and holidays.
• Thorough understanding of company policies and practices.
• Organized and attention to detail.
• Reliable transportation.

Responsibilities

• Sell rentals, lessons, lesson packages, tickets, etc.
• Process cash, credit card, gift card, and other transactions accurately.
• Answer multi-line phone and provide accurate information re: Resort offerings.
• Understand skill levels of skiing/snowboarding and lesson products.
• Assist school program coordinators with check in processes.
• Work with Supervisors to serve our employees and guests and create solutions.
• Maintain a clean and safe working environment.
• Show up to work on time with consistent attendance.
• Physically perform the essential job functions of this position.
• Other duties as assigned.

Skills

Cash handling

Customer service

Communication skills

POS system

Teamwork

Multitask under pressure

Attention to detail

Education

1 year cash handling, POS, customer service or equivalency

1 year computer, internet, and phone skills

Tools

POS system

Job description

Pmb Vllc in the United States is seeking a Seasonal Rental Shop Supervisor / Snowsports School Director to lead ski/snowboard rental operations and optimize lesson sales. You will oversee sizing, rentals, and guest questions while driving sales across programs.

You will supervise the Rental & Repair Shop and Snowsports School teams, ensure cash handling accuracy, coordinate check-ins, and maintain a clean, safe, and welcoming environment during fall to spring shifts.