SNF Front Desk & Patient Services Coordinator

Cantex Continuing Care Network; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

401k with match

Medical, Dental, Vision & Supplemental

Vacation, Sick, Personal Holidays & 0b

Short-Term Disability

Life Insurance

Tuition & CEU Reimbursement

Rewards & Recognition Program

Job summary

Cantex Continuing Care Network in San Antonio, TX is seeking a Receptionist to provide courteous front desk support and administrative assistance for the Administrator and teams. You will manage calls, greet visitors, and help with basic clerical tasks in a healthcare setting.

The role requires a high school diploma, 40 WPM typing, and proficiency with common office equipment and Kronos. Healthcare experience is preferred, and you will handle confidential information with discretion.

Qualifications

• High school diploma required.
• Typing skills of 40 WPM or greater required.
• Working knowledge of common office equipment, including calculators, copiers, facsimile machines, telephones, printers, scanners, and other office equipment required.
• Computer proficiency required, including experience with Kronos or similar workforce management systems.
• Effective verbal communication, written communication, customer service, and interpersonal skills required.
• Experience in healthcare administration, front desk operations, office support, receptionist duties, customer service, or clerical support preferred.
• Ability to read, write, and speak the English language.

Responsibilities

• Maintain a professional appearance and conduct at all times.
• Answer multi-line telephone systems, route calls, and receive and deliver telephone messages.
• Greet visitors, residents, family members, vendors, and guests and direct them to the appropriate department or individual.
• Provide exceptional customer service and create a welcoming front desk experience for all visitors.
• Serve as the primary reception and communication resource for incoming calls and facility inquiries.
• May pull daily hours from the Kronos system and report labor information to the corporate office.
• Prepare, type, edit, and distribute correspondence for the Administrator and department leaders.
• Establish, organize, and maintain effective filing systems, records management processes, and administrative documentation.
• Compile and prepare reports, meeting agendas, schedules, spreadsheets, and related administrative documents as appropriate.
• Maintain office supply inventories and assist with supply ordering in accordance with Facility budget guidelines.
• May process, copy, track, and submit invoices for payment to the Home Office.
• May sort, distribute, and process incoming and outgoing mail.
• May assist with employee onboarding documentation, personnel paperwork, and maintenance of employee personnel files.
• Support daily office operations, administrative workflows, document management, and communication processes.
• Maintain confidentiality of resident, patient, employee, and facility information in accordance with company policies.
• Has reviewed Cantex Continuing Care Network's Clinical Policies and Procedures for Abuse Prevention and understands the employee’s responsibility to enforce them.
• Complete other duties and tasks as assigned by the Administrator, Regional Management, or Corporate Management.
• Attend weekly in-services, understand, and comply with Patient Care Management Systems.
• Responsible for assuring patient and resident safety.
• Perform other duties and tasks as assigned.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Education

High school diploma

Tools

Kronos

Job description

Cantex Continuing Care Network in San Antonio, TX is seeking a Receptionist to provide courteous front desk support and administrative assistance for the Administrator and teams. You will manage calls, greet visitors, and help with basic clerical tasks in a healthcare setting.

The role requires a high school diploma, 40 WPM typing, and proficiency with common office equipment and Kronos. Healthcare experience is preferred, and you will handle confidential information with discretion.