Sneaker Logistics & Fulfillment Specialist

GOAT Group; Fontana (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K

Paid time off

Dental

Medical

Vision

Disability insurance

Life insurance options

Job summary

GOAT Group is seeking a hands-on Operations teammate in Fontana, CA to manage order fulfillment, authentication support, and packaging with speed and care. You will communicate clearly with buyers and sellers to resolve issues and keep orders moving through the flow for same-day shipment.

The role requires standing for long periods, lifting up to 35 pounds, and willingness to work extended hours including weekends.

Qualifications

• Highly organized with demonstrated attention to detail.
• Background in dealing directly with customers and suppliers.
• Willing and able to operate carts, dollies and other moving equipment to move quantities of merchandise.
• A quick learner, a self-starter, able to work independently, and you're willing to handle the pressures of increasing responsibility.
• Must be able to stand for long periods of time (up to 12 hours).
• Must be able to lift and move boxes (up to 35 pounds).
• Must be available and willing to work extended hours as occasionally needed (weekends/holidays).

Responsibilities

• Document issues and communicate with sellers and buyers to reach an optimal resolution according to marketplace guidelines.
• Ensure orders in the fulfillment flow are solved and returned to the flow for same-day shipment.
• Develop an understanding of shoe conditions, specifically those that are considered "issues" by GOAT standards.
• Capable of picking shoes from inventory and processing specific returns and orders to buyers and sellers.
• Able to take photos quickly and accurately of sneakers.
• Develop an understanding of GOAT's order statuses to help triage escalated orders.
• Be able to work in a fast-paced and team environment.

Skills

Attention to detail

Customer service

Physical stamina

Independent learner

Team player

Long shift endurance

Job description

GOAT Group is seeking a hands-on Operations teammate in Fontana, CA to manage order fulfillment, authentication support, and packaging with speed and care. You will communicate clearly with buyers and sellers to resolve issues and keep orders moving through the flow for same-day shipment.

The role requires standing for long periods, lifting up to 35 pounds, and willingness to work extended hours including weekends.