SNAP Path to Work Program Lead

University of Massachusetts Medical School; Westborough (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

University of Massachusetts Medical School's ForHealth Consulting seeks a SNAP Program Manager to lead the SNAP Employment and Training team (Path to Work) in Massachusetts. You will oversee staff, partner recruitment, budget development, and federal/state claiming processes to advance the SNAP portfolio.

The role requires strong operational leadership, problem solving, and the ability to implement process improvements.

Qualifications

• Bachelor's degree in Public Administration, Business Administration, Finance, Fiscal Management, or related field, or two years of relevant professional experience in lieu of the degree.
• Demonstrated experience in supervising staff and motivating teams.
• Proficiency with spreadsheets and word processing (MS Office).

Responsibilities

• Provide supplemental support to the SNAP Senior Program Manager; manage general operations of the unit to meet client goals and expectations.
• Oversee and manage staff activities related to preparing and completing federal claims and monitoring contracted partners.
• Review claims for accuracy and compliance and/or authorize claims for submission.
• Manage the work of the SNAP team to complete annual partner reviews and audits, including partner budget reviews.
• Assist in preparing operational budgets for the SNAP unit.
• Develop and implement procedures and guidelines to accomplish project objectives and goals efficiently.
• Ensure that all activities of the SNAP unit and its policies and procedures for partners are compliant with applicable state and federal rules and regulations.
• Lead strategic recruitment efforts of new partners to address community and client needs.
• Collaborate with staff and support units to ensure timely and accurate financial reconciliation for SNAP-related activities.
• Manage staff and conduct annual performance reviews to ensure alignment with organizational goals and to foster individual growth and professional development.
• Foster a culture of innovation and continuous improvement among SNAP staff through regular meetings, ongoing awareness and support for new ideas.
• Represent the department in a professional capacity with internal management, contracted partners, DTA leadership, and other government agencies.
• Participate in the broader AES team and support its programs and projects where necessary.

Skills

Staff supervision

MS Office proficiency

Program management

Education

Bachelor's degree or equivalent experience

Tools

MS Office Suite

Job description

University of Massachusetts Medical School's ForHealth Consulting seeks a SNAP Program Manager to lead the SNAP Employment and Training team (Path to Work) in Massachusetts. You will oversee staff, partner recruitment, budget development, and federal/state claiming processes to advance the SNAP portfolio.

The role requires strong operational leadership, problem solving, and the ability to implement process improvements.