# Snack Bar Attendant-Gilley'sHot JobGilley Physical - PARK CITY, KS 67147## OverviewPosition TypeFull-Time/Part-TimeEducation LevelNot SpecifiedTravel PercentageNone## Description**Job Summary: Provide** internal and external guest service while preparing all food and drink orders in a quick and timely manner; completes payment transactions efficiently and accurately when working in assigned outlets. **Essential Job Functions:*** Responsible for fast and clean servicing of all menu items to the guests and ensures each order sent out is uniform and consistent* Controls food production to include proper cooking methods, cooking time and temperature and ensures sanitation, handling and storage of prepared food and leftovers* Greets and completes payment transactions for guest orders while working in assigned outlets on a POS (point of sale) system, accepts payment and (when applicable) accurately gives change back to guest* Delivers food items to guests* Adequately prepares for known peak business levels and effectively maintains a high level of guest service* Prepares all food items from standardized recipes when working in assigned outlets* If 21, performs the duties of a Bartender or Barback as needed* Performs the duties of a Beverage Server, Food Server, or Cashier/Host as needed* Performs all the duties of a Server Assistant, Food Expediter, Steward or Cook in the outlets as needed* Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful* Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back* Observes all activity within assigned area offering assistance to all guests* Observes activity and reports anything that is out of the ordinary* Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships* Ensures all guests are kept in play by providing friendly and helpful service at all interactions* Utilizes open body language, politely speaks with and assists guests as needed* Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests* Maintains monetary and paperwork accuracy and efficiency within department/property standards* Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same* Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation.* Crosstrain in other F&B areas* Other duties as assigned## Qualifications**Experience and Qualifications:*** Must be at least 18 years of age or older and have the ability to obtain and retain KRGC Gaming License.* Knowledge of kitchen sanitation, operations, and maintenance of kitchen equipment* Basic knowledge of food preparation techniques* One year of direct customer contact experience, preferred* Previous money handling experience preferred* Display professionalism; excellent verbal and written communication skills* Professional appearance as outlined in the Gilley’s Team Member Handbook* Must be able to work both independently and as a member of a team* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed**PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:*** Physically mobile with reasonable accommodations* Must be able to respond to visual and audible cues* Must be able to read, write, speak and understand English* Must be able to bend, reach, kneel and grip items* Must be able to lift items weighing up to 50 pounds* Must be able to walk and stand for long periods of time (8-12 hours)* Have a sense of urgency and keep up with fast paced business practices* Operate in mentally and physically stressful situations* Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dustResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.