# Busser -Gilley'sHot JobGilley Physical - PARK CITY, KS 67147## OverviewPosition TypeFull-Time/Part-TimeEducation LevelNot Specified## Description**JOB SUMMARY:**It is the primary responsibility of the Bus person to maintain assigned section and tables in a clean sanitary condition while working in conjunction with Food Servers to ensure outstanding guest service is constantly achieved.**ESSENTIAL JOB FUNCTIONS:*** Supplies the dining room and individual guest tables with clean plates, silverware, glassware, utensils, condiments, and paper supplies as needed* Removes dirty dishes, soiled linens, glassware and silverware from table and counter tops, cleans table and counter tops according to procedure, then carries soiled items back to the dishwashing area* Clean and sanitize chairs & booth cushions* Refills water glasses and coffee upon request of guests* Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room* Resets the tables and performs other related duties as requested by Food Server* Maintains clean and stocked workstation* Ensure all lost and found articles are immediately turned into Management* Ensure dining room floors are clean and free of spills and debris* Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful* Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back* Observes activity and reports anything that is out of the ordinary* Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships* Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left on the floor by guests* Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same* Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation.* Crosstrain in other areas of F&B as needed* Other duties as assigned## Qualifications**QUALIFICATIONS:*** Must be at least 18 years of age or older and have the ability to obtain and retain KRGC Gaming License.* One year of direct customer contact experience, preferred* Mandatory testing on restaurant menu knowledge* This position requires all employees to wear black slip resistant shoes as part of their uniform.* Display professionalism; excellent verbal and written communication skills* Professional appearance as outlined in the Gilley’s Team Member Handbook* Must be able to work both independently and as a member of a team* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed**PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:*** Physically mobile with reasonable accommodations* Must be able to respond to visual and audible cues* Must be able to read, write, speak and understand English* Must be able to bend, reach, kneel and grip items* Must be able to lift items weighing up to 50 pounds* Must be able to walk and stand for long periods of time (8-12 hours)* Have a sense of urgency and keep up with fast paced business practices* Operate in mentally and physically stressful situations* Able to operate the following equipment: cash register, beverage guns, cutting boards, ice machines, knives, coffee machines, frozen drink machines, ice tea machines, and other necessary equipment* Able to complete required paperwork for cash transactions* Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dustResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.