Smokehouse Guest Experience Specialist

Lowes Foods; North Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

Lowes Foods in North Carolina is seeking a friendly team member for our Smokehouse department to deliver fun, engaging service and build genuine guest connections through samples and story-selling. The role emphasizes quality, sanitation, and adherence to department standards while supporting merchandising and guest satisfaction.

You will participate in product preparation, light meat cutting, stocking, PA announcements, and cross-training to ensure a smooth, guest-focused experience in a

Qualifications

• Friendly, energetic and outgoing personality.
• Must be able to actively engage guests and be willing to have fun with our guests.
• Willingness to perform in front of large crowd and draw attention to the Smokehouse department.
• Ability to perform multiple tasks, simultaneously.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Previous meat cutting/trimming experience.
• Previous Culinary knowledge and/or background preferred.
• Ability to read and understand information and direction.
• Knowledge of deli as well as meat department operations.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service, and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers.

Responsibilities

• Provides fun, friendly and engaging service.
• Actively engage guests through freshly prepared Smokehouse samples and story-selling.
• Perform activities outlined in the Pit Master character performance description.
• Operate the department according to strict merchandising and operational standards.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain HACCP required product information log sheets as necessary.
• Perform light meat cutting duties as needed.
• Perform all other duties as assigned by management.
• Perform PA announcements.

Skills

Guest service

Engaging guests

Multi-tasking

Teamwork

Communication

Lifting ability

Deli meat knowledge

Job description

Lowes Foods in North Carolina is seeking a friendly team member for our Smokehouse department to deliver fun, engaging service and build genuine guest connections through samples and story-selling. The role emphasizes quality, sanitation, and adherence to department standards while supporting merchandising and guest satisfaction.

You will participate in product preparation, light meat cutting, stocking, PA announcements, and cross-training to ensure a smooth, guest-focused experience in a