Smokehouse Guest Experience Specialist

Lowes Foods; Hickory (NC); On-site; USD 30,000 - 36,000; Full time

Job summary

Lowes Foods in Hickory, NC is seeking a Meat Department team member for the Smokehouse to provide fun, friendly guest service and engage guests with samples while upholding merchandising and safety standards.

You will handle product prep, receiving, stocking, and light meat cutting, while maintaining HACCP logs and performing duties across the department to deliver quality guest experiences.

Qualifications

• Friendly, energetic and outgoing personality.
• Must be able to actively engage guests and be willing to have fun with our guests.
• Willingness to perform in front of large crowd and draw attention to the Smokehouse department.
• Ability to perform multiple tasks, simultaneously.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Previous meat cutting/trimming experience.
• Previous Culinary knowledge and/or background preferred.
• Ability to read and understand information and direction.
• Knowledge of deli as well as meat department operations.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service, and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers.

Responsibilities

• Provides fun, friendly and engaging service
• Actively engage guests through freshly prepared Smokehouse samples and story-selling
• Perform activities outlined in the Pit Master character performance description
• Operate the department according to strict merchandising and operational standards
• Ensure the quality of product for sale meets Lowes Foods standards
• Maintain sanitation and safety throughout the department according to Lowes Foods standards
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• Maintain HACCP required product information log sheets as necessary
• Perform light meat cutting duties as needed
• Perform all other duties as assigned by management
• Perform PA announcements

Skills

Guest service

Multitasking

Communication

Meat cutting

Teamwork

Food safety awareness

Physical stamina

Reading directions

Deli & meat operations

18+ years old

Computer skills

Job description

Lowes Foods in Hickory, NC is seeking a Meat Department team member for the Smokehouse to provide fun, friendly guest service and engage guests with samples while upholding merchandising and safety standards.

You will handle product prep, receiving, stocking, and light meat cutting, while maintaining HACCP logs and performing duties across the department to deliver quality guest experiences.