Smiles Start Here: Front Desk Coordinator I

Smile Doctors; Pickerington (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Paid holidays

Brace discounts

Family braces discounts

Job summary

Smile Doctors is seeking a Front Desk Coordinator I at the Blacklick & Pickerington locations. You will greet patients, verify insurance, answer calls, schedule visits, collect payments, and support billing while helping maintain a welcoming office environment.

Candidates should have a High School Diploma or equivalent and at least one year of administrative experience; bilingual abilities are a plus. Competitive benefits are provided along with a supportive team culture.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers and notify appropriate team members.
• Perform various administrative duties.
• Welcome visitors and provide clinic information.
• Answer and route incoming calls, take messages.
• Check in patients and collect information on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients.
• Print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver mail and shipments.
• Take payments and post to patient accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and encourage participation.

Skills

Verbal communication

Written communication

Locations work

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I at the Blacklick & Pickerington locations. You will greet patients, verify insurance, answer calls, schedule visits, collect payments, and support billing while helping maintain a welcoming office environment.

Candidates should have a High School Diploma or equivalent and at least one year of administrative experience; bilingual abilities are a plus. Competitive benefits are provided along with a supportive team culture.