Smiles-Driven Front Desk Coordinator

Smile-Doctors; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life_insur

Short and long-term disability

401(k) plan

Paid time off and holidays

Brace and aligner discounts

Job summary

Peak Smiles, part of Peak Orthodontics, seeks a Front Desk Coordinator I to join our Raleigh practice. You will greet patients, determine visit type, and notify the appropriate team member. You will also welcome visitors and provide information about clinic features.

Responsibilities include answering calls, routing messages, checking in patients, verifying insurance, scheduling, processing payments, and coordinating supplies. Competitive salary and benefits are offered.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Answers, screens, and routes incoming calls and takes messages as needed.
• Check-in and collect general information from patients on their first visit; verify insurance information.
• Schedule appointments, print reminders, and manage return visits as necessary.
• Process payments and post to accounts; coordinate payments or account resolutions.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

Peak Smiles, part of Peak Orthodontics, seeks a Front Desk Coordinator I to join our Raleigh practice. You will greet patients, determine visit type, and notify the appropriate team member. You will also welcome visitors and provide information about clinic features.

Responsibilities include answering calls, routing messages, checking in patients, verifying insurance, scheduling, processing payments, and coordinating supplies. Competitive salary and benefits are offered.