Front Desk Coordinator: Patient Experience & Admin Pro

Smile Doctors LLC; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

PTO 2 weeks

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I in Raleigh, NC, to join our growing orthodontic team. You’ll greet patients, verify insurance, schedule appointments, process payments, and keep records up to date in a fast-paced dental practice.

The role emphasizes strong communication, accuracy in administrative tasks, and a welcoming patient experience. Competitive benefits include health coverage, retirement options, and paid time off.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Perform various administrative duties and update patient charts.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls; take messages as needed.

Skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

Smile Doctors LLC is seeking a Front Desk Coordinator I in Raleigh, NC, to join our growing orthodontic team. You’ll greet patients, verify insurance, schedule appointments, process payments, and keep records up to date in a fast-paced dental practice.

The role emphasizes strong communication, accuracy in administrative tasks, and a welcoming patient experience. Competitive benefits include health coverage, retirement options, and paid time off.