Smile Coordinator

Molar City Dental; Chicago (IL); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k)

Monthly office bonus

Job summary

Molar City Dental, a boutique dental spa in Lincoln Square, seeks a Smile Coordinator for its front office. You will greet patients, manage schedules, present treatment plans, answer calls, and assist with billing tasks to maintain a calm, high-end environment.

The role requires 1+ year dental front office experience, knowledge of CDT codes, and strong communication skills. This in-person position offers growth in a boutique practice with a monthly office bonus.

Qualifications

• 1+ year dental front office experience required.
• Knowledge of dental terminology, CDT codes, and workflows.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients with a spa-like experience.
• Manage daily schedules to keep providers productive and on time.
• Present treatment plans confidently and professionally.

Skills

Front office experience

Customer service

Multitasking

Communication

Tools

Open Dental

Job description

Smile Coordinator (Boutique Dental Spa Office)

About Molar City Dental

Molar City Dental is a boutique, fee-for-service dental spa in the heart of Lincoln Square. We provide high-quality clinical care in a calming, modern environment where hospitality matters just as much as expertise. We’re growing quickly and looking for a professional, friendly, and motivated Smile Coordinator to join our front office team.

Responsibilities

• Greet and check in patients while creating a welcoming, spa-like experience
• Manage daily schedules to keep providers productive and on time
• Present treatment plans confidently and professionally
• Answer phones, schedule appointments, and handle patient inquiries
• Check patients out, process payments, and support billing/insurance tasks
• Maintain accuracy in Open Dental and assist with daily administrative duties
• Support marketing follow-ups, patient communication, and recall efforts
• Help uphold a calm, organized, high-end atmosphere throughout the office

Qualifications

• 1+ year dental front office experience required
• Knowledge of dental terminology, CDT codes, and treatment workflows
• Experience with Open Dental preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Professional, reliable, and committed to a positive patient experience
• Comfortable presenting treatment and supporting case acceptance

Compensation & Benefits

• $24–$26 per hour (based on experience)
• Medical, dental, and vision insurance
• PTO and 401(k)
• No weekends or late-night shifts
• Growth opportunities in a high-performing, boutique practice
• Monthly Office Bonus

Work Location

• Fully in-person
• Chicago, IL 60625 (Lincoln Square)
• Must be able to reliably commute or plan to relocate before starting

Molar City Dental is an Equal Opportunity Employer.