Office Manager

MINT dentistry; New Orleans (LA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Generous Compensation Package

Relocation Assistance

Flexible Schedules

Medical, Dental, Vision, and Life Ins.

401(k)

Paid Time Off (PTO) and Paid Holidays

Sick Time Off

Short-term Disability

Long-term Disability

Job summary

MINT Dentistry in New Orleans is seeking an Office Manager to lead an energetic team and ensure a seamless patient experience from check-in to treatment coordination.

You will supervise staff, optimize office operations, manage schedules, and drive a positive culture while maintaining top-notch customer service in a fast-paced dental setting.

Qualifications

• Minimum of two years of management/supervisory experience is required.
• Strong customer service, retail, or sales experience.
• Bachelor's degree or dental office operations experience is a plus.
• Demonstrated proficiency with Google Apps preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and work in a fast-paced environment.
• Excellent critical thinking skills.
• Honesty and integrity.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Responsibilities

• Manage employees' schedules and paid time off (not including doctors)
• Ensure staff is on time, in uniform, and prepared for work before patients arrive
• Conduct morning meetings with prepared agenda and reviews daily goals
• Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs
• Report expenses and End of Month close-out monthly and manage supplies and budget
• Promote a positive work environment in line with MINT policies and culture
• Address violations of culture, policies, and protocols and provide corrective action as needed
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's portion of dental treatment costs
• Administrative duties include checking patients in and out and coordinating payments.
• Interview, hire, and oversee training of new employees
• Maintain and clean and well-organized office

Skills

Customer service

Retail experience

Sales experience

Google Apps

Education

Bachelor's degree or dental office operations experience

Tools

Google Apps

Job description

Overview

Are you ready to lead, inspire, and transform the way people experience dental care? MINT Dentistry is on the hunt for an extraordinary Office Manager who thrives in a dynamic environment and is passionate about making every patient visit exceptional.

In this pivotal role, you won't just manage an office—you'll be the heartbeat of our practice, ensuring our clinical team operates seamlessly and our patients leave with smiles on their faces. If you excel in a fast-paced setting, master the art of multitasking, and have a genuine love for customer interactions, we want you to bring your energy and expertise to our team.

What Makes This Role Exciting:

• Lead with Impact: Be the guiding force that ensures our team's success and our patients' experiences are nothing short of extraordinary.
• Dynamic Environment: Embrace the excitement of a role that requires you to adapt, innovate, and thrive in a bustling setting.
• Inspire and Grow: Help shape a positive work culture where your leadership drives both team and individual success.

Position Type: Full-time

Schedule: Mon. - Fri. | 8:00 am - 5:30 pm | Last dental appointment is at 4:30 pm daily.

Compensation: Earn up to $70,000 annually with monthly bonuses

Responsibilities

• Manage employees' schedules and paid time off (not including doctors)
• Ensure staff is on time, in uniform, and prepared for work before patients arrive
• Conduct morning meetings with prepared agenda and reviews daily goals
• Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs
• Report expenses and End of Month close-out monthly and manage supplies and budget
• Promote a positive work environment in line with MINT policies and culture
• Address violations of culture, policies, and protocols and provide corrective action as needed
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's portion of dental treatment costs
• Administrative duties include checking patients in and out and coordinating payments.
• Interview, hire, and oversee training of new employees
• Maintain and clean and well-organized office

Qualifications

• Minimum of two years of management/supervisory experience is required
• Strong customer service, retail, or sales experience
• Bachelor's degree or dental office operations experience is a plus
• Demonstrated proficiency with Google Apps preferred
• Excellent verbal and written communication skills
• Ability to multi-task and work in a fast-paced environment
• Excellent critical thinking skills
• Honesty and integrity
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Office Manager Benefits

• Generous Compensation Package
• Relocation Assistance
• Flexible Schedules
• Medical, Dental, Vision, and Life Insurance Benefits
• Cosmetic, Orthodontics, and Oral Surgery Dental Benefits for Employees, Spouses, and Children
• 401(k)
• Paid Time Off (PTO) plus Paid Holidays
• Sick Time Off
• Short-term Disability
• Long-term Disability