SMB Inside Sales Representative

Sanity Solutions, Inc; Minnesota; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual OTE: $70k-$90k (Base Salary + 1

Vacation/PTO

401K + Employer Match

Medical Benefits + Employer Contrib.

Dental, Vision, Life and Disability

Job summary

Sanity Solutions seeks an SMB Inside Account Executive to manage a portfolio of 100–150 small business accounts, driving retention, growth, and new opportunities. You will work with clients, partners, and internal resources to maximize technology investments and deliver a legendary customer experience.

Responsibilities include proactive outreach, account planning, and pipeline development using Salesforce, with focus on IT hardware, software, cloud, security, and services.

Qualifications

• Strong ability to cultivate and manage long-term customer relationships.
• Proven prospecting, networking, and business development skills.
• Experience handling multiple customer relationships simultaneously.
• Self-starter with strong multitasking abilities.
• Knowledge of selling technology solutions.
• Track record of sales, growth, or customer success achievements.

Responsibilities

• Develop and maintain profitable long-term relationships within an assigned portfolio of SMB customer accounts.
• Manage and grow a book of approximately 100 to 150 SMB accounts.
• Conduct regular customer outreach, account reviews, and business planning discussions.
• Identify opportunities to expand customer use of hardware, software, cloud, security, and services.
• Coordinate resources, including partners, to support customer initiatives and objectives.
• Participate in partner-led customer meetings, events, webinars, and marketing initiatives.
• Generate qualified new opportunities through engagement and referrals.
• Develop and maintain account plans, pipeline activity, and customer engagement in Salesforce.
• Produce timely reporting for management.
• Attend trade shows, sales meetings, partner events, and customer engagements.
• Follow industry trends to identify marketing opportunities.

Skills

Relationship building

Prospecting

Communication skills

Sales experience

Time management

Presentation skills

Tools

Salesforce

Microsoft Office

Job description

Grow your career with a team that wants you to succeed.

Company Overview:

Sanity Solutions specializes in comprehensive solutions and services for B2B IT and data management needs. More than a value-added reseller (VAR), we take a personalized approach by identifying our clients’ unique business needs and creating strategic goals and technical solutions to maximize their investments and results. We are committed to delivering value through genuine partnerships and legendary customer experiences.

Position Overview

Sanity Solutions SMB Inside Account Executives execute the attainment of customer retention, growth, and prospecting goals by providing a legendary customer experience. The ideal candidate has previous experience in sales, account management, customer success, or business development and enjoys developing long‑term customer relationships.

Responsible for managing and growing a portfolio of approximately 100 to 150 small business customer accounts, our SMB Inside Account Executives work closely with clients, partners, and internal resources to help customers maximize the value of their technology investments while identifying opportunities for future growth.

In addition to managing existing customer relationships, SMB Inside Account Executives work with strategic technology partners and manufacturers to develop new SMB opportunities and expand Sanity Solutions’ customer base.

Responsibilities

• Develop and maintain profitable long‑term relationships within an assigned portfolio of SMB customer accounts.
• Manage and grow a book of approximately 100 to 150 SMB accounts.
• Conduct regular customer outreach, account reviews, and business planning discussions.
• Identify opportunities to expand customer use of Sanity Solutions hardware, software, cloud, security, and professional services offerings.
• Coordinate Sanity Solutions resources, both internal and external, including partners, to support customer initiatives and business objectives.
• Participate in partner‑led customer meetings, events, webinars, and marketing initiatives.
• Generate qualified new opportunities through partner engagement, referrals, prospecting, and customer networking.
• Develop and maintain account plans, pipeline activity, and customer engagement within Salesforce.
• Produce timely reporting for management as required.
• Attend trade shows, sales meetings, partner events, and customer engagements as required.
• Follow industry trends to identify opportunities to market IT hardware, software, cloud, cybersecurity, and services.

Skills and Requirements

• Strong in cultivating, developing, and managing long‑term customer relationships.
• Strong prospecting, networking, and business development skills.
• Experience managing multiple customer relationships simultaneously.
• Must be a self‑starter with strong multitasking skills.
• Sound knowledge and experience in selling or supporting technology solutions.
• Demonstrate a sustained record of sales, growth, or customer success achievement.
• Strong communication and presentation skills.
• Experience in Microsoft Office including Excel, Word, and PowerPoint.
• Experience utilizing CRM platforms such as Salesforce preferred.
• Anticipates customer needs and identifies appropriate alternatives and recommendations.
• Ability to work effectively with vendor and manufacturer partner organizations.
• Has general awareness of software, hardware, cloud, and security solutions.
• Must have strong sales, business, and professional skills to work with customers at all levels.
• Minimum of three (3) years of sales, account management, customer success, or business development experience.
• IT industry experience preferred.
• Annual OTE: $70k-$90k (Base Salary + Commission)
• Vacation/PTO
• 401K + Employer Match
• Medical Benefits + Employer Contribution
• Dental, Vision, Life and Disability Insurance