SMB Growth & Solutions Relationship Manager

Bank of America Corporation; Westlake Village (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

Bank of America Corporation in the United States is seeking a Small Business Banker to provide comprehensive financial solutions to SMB clients with up to $20 million in revenue. You will manage end-to-end client journeys, deepen relationships, and drive sales opportunities while mitigating risk.

The role requires strong consultative sales skills, financial statement interpretation, and a proactive prospecting mindset.

Qualifications

• Has proven success in consultative sales in financial services or in business-to-business sales.
• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers.
• Is passionate about outside sales and enjoys spending time prospecting.
• Wants to enhance existing relationships and exceed sales goals.
• Can analyze financial conditions of clients and industry trends.
• Can understand and interpret financial statements and cash flow analysis.
• Has excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Skills

Client Experience

Branding

Client Management

Client Solutions

Advisory

Pipeline Management

Credit Documentation Requirements

Financial Analysis

Oral Communications

Written Communications

Coaching

Interpret

Relevant Laws, Rules, and Regulations

Prospecting

Risk Management

Education

High School Diploma/GED

Undergraduate degree in business/finance/economics

Tools

CRM

Banking Systems

Job description

Bank of America Corporation in the United States is seeking a Small Business Banker to provide comprehensive financial solutions to SMB clients with up to $20 million in revenue. You will manage end-to-end client journeys, deepen relationships, and drive sales opportunities while mitigating risk.

The role requires strong consultative sales skills, financial statement interpretation, and a proactive prospecting mindset.