SMB Account Manager

JFrog; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

JFrog is seeking an SMB Account Manager in the United States to build lasting customer relationships, drive new logos, and expand existing portfolios within a hybrid, Monday–Friday structure.

You will manage the full sales cycle in a SaaS environment, analyze product usage, and leverage Salesforce to track progress and opportunities. Fluency in English is required, with a Bachelor’s degree or equivalent often expected.

Qualifications

• 2–4 years of experience in subscription sales.
• Experience owning full sales cycle from lead to close.
• SaaS sales experience strongly preferred.
• Quota carrying experience.
• Bachelor’s degree or equivalent.

Responsibilities

• Develop long-term customer relationships and promote retention.
• Manage new logos and expansion opportunities and renewals.
• Analyze usage metrics to understand product adoption.
• Contact customers throughout the life cycle to identify growth opportunities.
• Drive product adoption and share best practices for value and success.
• Use Salesforce and other sales enablement tools.

Skills

Subscription sales

Full cycle selling

SaaS sales

Quota carrying

Relationship building

English fluency

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Hybrid position, Monday–Friday

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

At JFrog’s Sales Onboarding program, a 2 weeks professional on-boarding program, you will learn from our professionals all about JFrog and the DevOps industry, JFrog’s products and offerings, Sales tools, methods and processes and experience hands-on sales training. As a JFrog Account Manager, you have the opportunity to join an A team making a strong impact on JFrog’s continued growth by new customer acquisitions. The passion for building relationships will be your driving force. Are you ready to take the leap?

As an SMB Account Manager in JFrog you will…

• Develop long-term customer relationships, while promoting retention and loyalty
• Manage new logos as well as expansion opportunities and renewals process for portfolio of customers
• Manage expansion opportunities and renewals process for portfolio of customers
• Analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)
• Contact customers throughout the life cycle to identify potential growth opportunities
• Maintain long-term account health and relationships; Work with customers to ensure satisfaction and happiness
• Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success
• Use salesforce.com and another sales enablement tools

To be an SMB Account Manager in JFrog you need…

• 2-4 years of experience in subscription sales role
• Experience in managing and owning the full sale cycle from lead to close
• SaaS experience strongly preferred
• Quota carrying experience
• Bachelor’s degree or equivalent
• Experience with Salseforce - advantage
• Fluent English – Mandatory (read/write/speak)