Smartphone Repair Technician — Growth Path

DOUGLAS-PAULDING SERVICES LLC; Hiram (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Job summary

uBreakiFix is seeking a qualified tech repair associate for our Georgia location. You will diagnose, troubleshoot and repair devices, explaining issues clearly to customers and providing repair estimates. The role emphasizes customer service, problem-solving and teamwork in a fast-paced environment.

We offer a competitive salary, free uniforms, and opportunities for advancement. Join a nationwide chain known for its 90-day repair guarantee and dedication to customer satisfaction.

Qualifications

• Outstanding customer service skills.
• Excellent technical, problem solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well in team environment.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to customers in a non-technical, simple to understand manner.
• Provide repair and replacement estimates to customers; ensure repairs meet quality standards.
• Greet customers in a friendly manner and maintain a positive work environment.
• Answer phone calls to the store with a professional, courteous demeanor.
• Ensure customers have an enjoyable experience by providing superior customer service.
• Keep track of devices and inventory while safeguarding store stock.
• Utilize the point of sale system to maintain accurate customer records and real-time repair status.
• Maintain the cleanliness and professional appearance of the store.

Skills

Customer service

Technical problem solving

Organizational skills

Communication skills

Microsoft Office

Team player

Flexibility

Education

High school diploma or GED

Tools

Point of sale system

Soldering experience

Job description

uBreakiFix is seeking a qualified tech repair associate for our Georgia location. You will diagnose, troubleshoot and repair devices, explaining issues clearly to customers and providing repair estimates. The role emphasizes customer service, problem-solving and teamwork in a fast-paced environment.

We offer a competitive salary, free uniforms, and opportunities for advancement. Join a nationwide chain known for its 90-day repair guarantee and dedication to customer satisfaction.