Smartphone Repair Technician — Growth Path

DOUGLAS-PAULDING SERVICES LLC; McDonough (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Job summary

uBreakiFix is hiring for a full-time in-person technician in McDonough, GA. You will diagnose, troubleshoot and repair devices, provide estimates, and ensure high-quality service. The role emphasizes customer satisfaction, clear explanations, and keeping track of devices and inventory.

We offer a competitive salary, free uniforms, and opportunities for advancement. The team values reliability, teamwork and a commitment to fast, friendly service.

Qualifications

• Outstanding customer service and communication with customers.
• Strong technical, problem-solving and analytical skills for device repair.
• Excellent organizational skills and attention to detail.
• Ability to use Microsoft Office and standard store systems.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide recommendations for problem resolution.
• Explain complex technical issues to customers in simple terms.
• Provide repair and replacement estimates to customers.
• Ensure repairs meet uBreakiFix quality standards.
• Greet customers and maintain a positive work environment.
• Answer store phone calls in a professional manner.
• Deliver superior customer service and exceed expectations.
• Track devices and inventory and safeguard stock.
• Use POS system for customer records and repair status.
• Maintain cleanliness and professional store appearance.

Skills

Outstanding customer service

Excellent problem solving

Organizational skills

Written and verbal communication

Work well in team environment

Flexible hours including weekends/hols

Education

High school diploma or GED

A+ Certification

Apple Certified Macintosh Technician (ACMT)

Electronics/Consumer Electronics degree or cert

Tools

Microsoft Office

Job description

uBreakiFix is hiring for a full-time in-person technician in McDonough, GA. You will diagnose, troubleshoot and repair devices, provide estimates, and ensure high-quality service. The role emphasizes customer satisfaction, clear explanations, and keeping track of devices and inventory.

We offer a competitive salary, free uniforms, and opportunities for advancement. The team values reliability, teamwork and a commitment to fast, friendly service.