Smart Home Technician & Solutions Specialist

Vivint; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

NRG Energy is seeking a field service professional to install, service, and troubleshoot cutting-edge smart home technology in customers' homes across the United States. You will train on industry-leading products and develop expertise while maintaining inventory and delivering excellent service.

We emphasize a strong safety culture, ongoing skills development, and a flexible, commission-based earnings model that rewards performance and customer satisfaction.

Qualifications

• Sales experience in retail/B2C or service-based sales preferred.
• Ability to act with integrity while building rapport with diverse customers.
• Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Earn piece-rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Job description

NRG Energy is seeking a field service professional to install, service, and troubleshoot cutting-edge smart home technology in customers' homes across the United States. You will train on industry-leading products and develop expertise while maintaining inventory and delivering excellent service.

We emphasize a strong safety culture, ongoing skills development, and a flexible, commission-based earnings model that rewards performance and customer satisfaction.