Smart Home Installer & Solutions Consultant

NRG Energy; United States Virgin Islands; On-site; USD 40,000 - 70,000; Full time

Job summary

NRG Energy seeks a Field Service Technician to install, service, and troubleshoot smart home technology in customer homes. You’ll gain product expertise, manage inventory, and drive customer satisfaction while building an owner mindset and sales opportunities.

We value attitude and offer on-the-job training, with an unlimited commission plan and the chance to advance within a dynamic energy and home-services company.

Qualifications

• We hire for attitude and train for skill.
• Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer-first attitude and ability to build rapport with diverse customers.
• Technical aptitude: experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: valid driver’s license, good driving record, and reliable transportation; ability to pass post-offer background investigation and licensing requirements; must live within a 20-mile radius of the city.

Responsibilities

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

Skills

Sales mindset

Customer service

Technical aptitude

Job description

NRG Energy seeks a Field Service Technician to install, service, and troubleshoot smart home technology in customer homes. You’ll gain product expertise, manage inventory, and drive customer satisfaction while building an owner mindset and sales opportunities.

We value attitude and offer on-the-job training, with an unlimited commission plan and the chance to advance within a dynamic energy and home-services company.